• As Senior UX/UI Designer, you will be responsible for the boots-on-the-ground work of standing up end-to-end product design at RSM and shaping the experience for thousands of students, parents, teachers, and staff
• This is a critical role to establish and operationalize UX/UI discipline for all user-facing portals, including new and existing products
• Set up and operationalize qualitative and quantitative customer feedback loops
• Work with our researcher and PMs to identify and prioritize opportunities for improving usability, adoption, and satisfaction across student, parent, teacher, and staff portals
• Redesign and deliver new and enhanced product components, moving quickly from insight to execution, iterating with real users
• Build out core design tools, processes, and reusable design systems so product design is trusted and effective across the org
• Drive cross-functional collaboration with a front-end engineering team of ~10, 2 senior PMs, part-time researcher and designer support, and direct guidance from the Fractional product leader (your manager and design advocate)
• Hold significant autonomy on workflows and primary decision-making power on design decisions, with the expectation that you champion best practices and help set strategic product priorities
• Educate and align the broader organization on the value and mechanics of product design, balancing influence with clear, evidence-driven rationale for decisions
• Ensure accessibility and inclusivity by embedding those principles in how we build for diverse learners and stakeholders
• As a Senior UX/UI Designer, you'll play a pivotal role in leveraging design to enhance student learning, improve teacher experiences, and engage parents in their children's educational journeys
• You'll have an immense opportunity for impact as the first dedicated design hire shaping both strategic and day-to-day design practice

High autonomy, direct access to decision-makers, and clear support from product leadership

• You are a creator, problem solver, and systems thinker
• You don't just design interfaces; you craft experiences that are intuitive, elegant, and impactful
• You care about understanding users deeply and translating that understanding into products that make lives better
• You thrive in environments where there's no established design system and are energized by building one from the ground up
• You have the confidence to define how design should function within a company, the humility to collaborate with engineers and product managers, and the pragmatism to identify and focus on the highest-impact priorities
• You understand design is a lever for business results, not just aesthetics
• You are comfortable supporting broad transformation but know how to drive change incrementally and efficiently
• You navigate the challenge of evangelizing for UX/UI design with clarity and focus
• Experienced UX/UI designers (5+ years) who have delivered measurable user or business outcomes and are skilled at instituting design processes in organizations new to UX/UI
• Those with interest in education and designing for broad, diverse user groups, even if your most recent experience is not edtech-specific
• Individuals seeking to lay the groundwork for a scalable design function and potentially grow into a formal design leadership role as the team scales

Broad surface area and competing priorities; your ability to focus effort will set the pace for organizational change

Product designers who want end-to-end ownership across research, design, and delivery, and are comfortable with ambiguity, educating stakeholders, and influencing engineering and product peers