- In this role you will have the responsibility of ensuring that our customer’s business requirements are met
- You will be responsible for managing complex, cross- organizational programs that impact both product and business for Oracle Health and will have exposure to multiple critical business initiatives
- You display a demonstrated ability to think broadly and strategically
- Influence partner teams without direct authority to ensure business needs and goals are met
- Manage roadmaps among cross-functional teams as well as interrelated and independent application and / or infrastructure changes; track and report on program achievements
- Drive execution for on-time, on-scope delivery of user and developer facing features
- Ensure high standards and consistency for the Oracle customer experience
- Recommend process improvements and serve as a partner concern point for all issues and questions associated with a project/program
- Ensure that resource requirements needed to support a particular project/program are in place
- Provide ongoing written and verbal release status updates to senior leadership
- Own client relationships, acting as the primary point of contact to ensure client satisfaction and program success
- Establish, track, and report on measurable KPIs, ensuring deliverables meet or exceed defined SLA/SLO commitments
*Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.
Participate in after hours and weekend on-call rotations, joining bridge calls as needed Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.**