• Recruit, hire, and develop a high-performing team of implementation professionals
• Provide mentorship and guidance to team members, fostering a collaborative and supportive work environment
• Set clear goals and expectations, monitor performance, and provide regular feedback
• Possess a deep understanding of enterprise SaaS solutions and their technical components
• Work hands-on with both customers and technology to design, build, and implement solutions that ensure successful adoption and measurable business impact
• Stay up-to-date on industry trends and best practices related to implementation methodologies and technologies
• Provide technical guidance and support to team members and clients as needed
• Change Management:
• Develop and execute effective change management strategies to address organizational and cultural challenges during implementation
• Collaborate with clients to identify and mitigate potential risks and obstacles
• Provide guidance and support to clients throughout the implementation process
• Build and maintain strong relationships with clients, acting as a trusted advisor and advocate
• Proactively address client concerns and issues, ensuring their satisfaction with our products and services
• Collaborate with clients to identify opportunities for product enhancements and future business growth
• Manage complex implementation projects from start to finish, ensuring adherence to timelines, budgets, and quality standards
• Develop and execute comprehensive project plans, including resource allocation, risk assessment, and change management strategies

Coordinate with cross-functional teams (e.g., sales, product, engineering) to ensure successful project delivery

• 10+ years of experience in enterprise SaaS implementation, with at least 5 years in a leadership role
• Proven track record of successfully managing complex projects and delivering exceptional results
• Strong team leadership skills, with the ability to motivate and inspire others
• Excellent communication and interpersonal skills, with the ability to build and maintain strong relationships with clients and colleagues
• Deep understanding of change management principles and best practices
• Strong technical aptitude and ability to learn new technologies quickly
• Experience with project management methodologies (e.g., Agile, Waterfall)
• Familiarity with industry-standard implementation tools and platforms
• Bachelor's degree in business administration, computer science, or a related field
• Certification in project management (e.g., PMP) or change management
• Experience with specific SaaS platforms or industry verticals
• Proven ability to drive revenue growth and customer expansion
• Fast - Launch fast with excellence, iterate to perfection

Lovable - Deliver happiness & 11 star experiences

5+ years of experience in leading technology implementations at Advisory/Assurance/Audit firms that help clients deploy, integrate, and optimize new technologies to improve business operations, enhance efficiency, and drive innovation

• Win-win - Create mutual value & earn trust for life
• Inclusive - Scale the best ideas with inclusive teams
• Competitive compensation packages with meaningful ownership
• Flexible PTO
• 401k
• Wellness benefits, including a bundle of free therapy sessions
• Technology & Work from Home reimbursement

Flexible work schedules