About the team

Company’s Professional Services team works with our most strategic users; You will work on the highest visibility projects to provide technical expertise to our customers to help accelerate their knowledge, solution design and integrations with Company. This role is responsible for leading strategic conversations and developing plans that will transform the payments and financial infrastructure for leading enterprises. As we grow we are looking to start a team in Madrid, working across EMEA but helping us expand our coverage, especially in the Iberian market. What you’ll do

• Collaborate with Sales, Solution Architecture and Implementation teams to drive client engagement, customer wins, and revenue on behalf of the Professional Services team
• Plan and execute integration engineering end-to-end, from high-level architecture down to code implementation
• Being able to think on your feet and comfortable talking about technical concepts, and explaining how Company works, both from a product feature and API architecture perspective
• Educate our users and the developer community about Company's value proposition, best practices and new technical developments
• Be the primary, ongoing technical point of contact for our largest users' and partners' technical teams
• Keep abreast of new Company technologies and software products and showcases technical thought leadership in whitepapers, conferences and other industry events
• Providing recommendations, feedback and best practices to the product and engineering teams.
• Lead the establishment of a new regional office, implementing established team practices while fostering our collaborative culture, and serving as a cultural ambassador.
• Who you are
• We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
• 6 years + experience in a Software Engineering / Integration Engineering
• Technical Leadership on a large user facing project from beginning to end
• Comfortable with various code-level debugging (Company code and user code)
• Be comfortable talking about technical concepts, and explaining how Company works, both from a product features and API architecture perspective.
• A user first approach & empathy with our users
• Confident and comfortable with customers
• Strong generalist technical experience
• Excellent communication both in Spanish and English.
• Preferred requirements
• Experience being a team lead and mentor to junior team members
• Enjoy the puzzle of solving open-ended problems, both individually and as a member of our team.
• Willingness to learn and teach others
• Collaborative, communicative, consultative

Intellectually curious, with great problem solving skills