- Our Delivery Team Leads play a critical role in ensuring successful customer deliveries while supporting and developing frontline employees
- Manage and lead a group of delivery drivers in a direct store delivery environment
- Answer customer calls regarding deliveries and ensure 100% service satisfaction
- Ensure daily delivery time windows are consistently met
- Collaborate with sales representatives and warehouse operations to understand customer and sales needs
- Coach, lead, and develop drivers to support sales and improve productivity through regular gate-to-gate route rides
- Implement process improvements to enhance delivery efficiency
- Ensure compliance with Department of Transportation (DOT) and PBNA safety standards
- Conduct team meetings and safety training sessions to reinforce preventive measures
- Demonstrate strong communication, organizational, and prioritization skills with a sense of urgency
Drive continuous improvement and improved business performance through leadership