Location: This is a 100% remote role open to candidates in the AMER region; visa sponsorship is not available. Note, you will be supporting a globally diverse team, and flexibility to support global team members will be required.

About the job

Company’s fully managed crowdsourced testing platform, powered by our proprietary intelligence technology - LeoAI Engine TM , integrates expert, on-demand testers directly into your release process. Ship faster and more confidently with global coverage across 600,000+ devices, 800+ payment methods, 150+ countries, and 100+ languages. To learn more, visit www.Company.com .

• We are hiring a Director, RevOps to serve as the strategic partner to Sales and Marketing leadership, ensuring our go-to-market engine runs predictively, efficiently, and with data-backed insights.
• Why will you love this job?
• You’ll lead the operational backbone of a distributed GTM team spanning multiple regions. You’ll influence how we work, how we grow, and how we show up for our clients—without the constraints of a traditional office environment.
• This isn’t a “keep the lights on” role. You’ll have ownership and freedom to redesign sales processes and shape forecasting and pipeline best practices.
• Why will you love being a part of Company?

Great Culture: Company is a female-founded company, and half of our team identifies as women. We’re proud of our inclusive, purpose-driven culture where people genuinely enjoy collaborating. As part of our team (we call ourselves Companyns), you’ll help create exceptional digital experiences for our customers while also contributing to our freelance network.

Remote Work: Our culture is built around remote work. We’ve created systems that enable us to work together asynchronously as a fully remote, globally distributed team. Company provides the tools and guidance to help everyone succeed in their careers in a fully remote setting. Our working style encourages everyone to make decisions, communicate effectively, and work at a sustainable pace.

Investment in You: Your growth and well-being matter to us. You’ll have flexible paid time off—including national holidays, personal days, and sick days—plus stock options so you can grow with Company. We also provide a $300 annual learning stipend to support your personal and professional development.

Winning Business: Company is growing, profitable, and cash-strong. We are leading our industry with exceptional clients who provide us with a high NPS score and a 4.7 rating on G2. Our business model is global, enterprise, and subscription-based. Several of our largest clients have been with us for 7+ years, and many spend $500K+/year with Company.

• What would your day look like?
• Oversee the full sales operations ecosystem, including CRM optimization, pipeline management, forecasting, territory planning, and sales process governance.
• Partner closely with Marketing to design, maintain, and continuously optimize our attribution model, ensuring clear visibility into channel performance, campaign ROI, and lead-to-revenue contribution.
• Contribute to, document, and refine the sales compensation strategy, including monitoring commissions, maintaining leaderboards, and defining special incentives.
• Monitor pipeline health daily—reviewing conversion rates, deal velocity, rep productivity, and forecast accuracy—and provide actionable insights to Sales leadership.
• Manage and refine the lead lifecycle (MQL → SQL → Opportunity → Closed), ensuring clean handoffs between Marketing and Sales through defined SLAs, workflows, and automation.
• Own CRM data quality, data governance, and reporting infrastructure; reduce noise, standardize definitions, and maintain a trusted single source of truth.
• Drive regular sales forecasting rhythms—weekly pipeline reviews, forecast calls, and roll-ups—ensuring consistent methodology and high accuracy.
• Partner with Sales Enablement to provide insights that inform playbooks, training, and sales process improvements.
• Collaborate with Marketing Operations on funnel analysis, segmentation, and targeting to support high-quality pipeline creation.
• Build and maintain dashboards for Sales, Marketing, and Executives, surfacing insights that influence strategy and resource allocation.
• Lead a small Sales Ops/RevOps team, prioritizing requests, managing project roadmaps, and ensuring a high level of service for the GTM organization.
• What do you need to succeed?

• 10+ years of experience in Sales Operations or Revenue Operations within a SaaS or technology organization.
• Deep hands-on expertise with Salesforce, including workflow automation, reporting, dashboards, forecasting tools, data schema, and governance.
• Strong experience managing or partnering with Marketing Operations, particularly around multi-touch attribution, campaign tracking, and lead lifecycle management.
• Advanced proficiency in pipeline analysis, forecasting models, capacity planning, and sales performance metrics.
• Strong understanding of SaaS metrics, including pipeline coverage, ARR/MRR, win rate, velocity, CAC, and MQL to SQL to Opportunity conversion rates.

Hands-on experience with marketing automation systems such as HubSpot, Marketo, or Pardot, including CRM integrations, other internet tools (ideally Clay), and sales engagement platforms such as Salesloft, Apollo, or Outreach, with proven ownership of platform management.

• Comfort with data tools such as Snowflake, Looker, Tableau, Power BI, or other BI/analytics systems.
• Proven ability to diagnose GTM bottlenecks and implement scalable process improvements in a fast-paced, remote-first environment.
• Experience leading or mentoring a Sales Ops/RevOps team, setting priorities, and balancing tactical support with strategic initiatives.
• Strong SQL or data manipulation skills (nice-to-have but highly preferred) for deeper analysis and troubleshooting.
• Human Skills
• Strong leadership skills and the ability to inspire and motivate cross-functional teams.
• Excellent communication and interpersonal skills, with the ability to effectively interact with stakeholders at all levels.
• Business orientation to translate technical outputs into meaningful customer value.
• Adaptability to thrive in fast-changing environments where priorities evolve as we scale.
• A mentorship mindset to share knowledge and uplift teammates.
• A growth mindset to continuously refine your craft, stay current with advances in finance, and seek feedback to improve.
• What is the application process?

At Company, we aim to hire individuals who are excited about their role, thrive in a fully remote environment, and have strong long-term potential with our team. Because we are a fully distributed company, our interview process includes conversations with several team members so you can get a well-rounded understanding of the role, the people you’ll work with, and how we collaborate. As a result, our interview process typically takes 3–4 weeks to complete.

• Interview Process:
• Application
• Recruiter interview

TestGorilla assessment ~ 4 Team and Stakeholder interviews

• Reference checks
• Offer & background check
• Diversity and Inclusion

Company is an equal-opportunity employer deeply committed to creating an inclusive environment for people of all backgrounds and identities. We are female-founded, and 46% of our team members identify as women. For more information, see the DEI section of our website. #LI-DNI