With millions of diners, 60,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover and book the perfect restaurant for every occasion.
- Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global team and its portfolio of metasearch brands. Hospitality is all about taking care of others, and it defines our culture.
- In this role, as a Senior Product Designer, you will:
- Design the core experiences that restaurants, partners, and internal teams use to connect to OpenTable — from onboarding, reporting, security, to APIs and partner tools.
- Collaborate closely with a smart and dedicated team of product designers, product managers, and engineers to deliver practical, high‑quality solutions that scale.
- Champion product concepts that expertly balance customer needs with critical business goals.
- Become an expert in restaurants’ needs by planning and facilitating research with restaurant owners and staff; turning findings into actionable design direction.
- How we design for restaurants
- Please apply if:
- You enjoy solving complex design challenges and are a systems thinker. You have experience designing for web and have an exceptional portfolio that showcases a breadth of product design work. You also have:
- Minimum of 5 years of professional experience in product design.
- Experience designing for B2B experiences or a proven track record of solving for highly complex workflows.
- Experience leading and facilitating workshops with cross functional partners.
- Led end-to-end user research initiatives including planning, facilitating, and synthesis to translate findings into intuitive, evidence-based design solutions that directly address user pain points.
- Previous experience with onboarding is a plus.
- The ability to manage time effectively and can self-direct to deliver against agreed-upon commitments.
- Strong visual and interaction skills.
- The ability to negotiate, prioritize, and break down design work into measurable outcomes while advocating for the user.
- Incorporated AI into workflows to improve and speed up design process and outcomes.
- Strong curiosity and willingness to learn from others.
- An appetite and appreciation for feedback from stakeholders and peers.
- Strong written and verbal communication skills and can clearly articulate design decisions.
- Experience working with remote teams.
- Expertise in Figma and other prototyping tools.
- When applying, please include a resume (including a password to your portfolio) and a PDF or link to an online portfolio.
- Benefits and Perks
- Work from (almost) anywhere for up to 20 days per year
- Focus on mental health and well-being:
- Company-paid therapy sessions through SpringHealth
- Company-paid subscription to Headspace
- Annual company-wide week off a year - the whole team fully recharges (and returns without a pile-up of work!)
- Paid parental leave
- Generous paid vacation + time off for your birthday
- Paid volunteer time
- Focus on your career growth:
- Development Dollars
- Leadership development
- Access to thousands of on-demand e-learnings
- Travel Discounts
- Employee Resource Groups
- 5 weeks paid vacation
- Private health & dental insurance
- Income protection and life assurance
- Employee Assistance Program - including 24/7 GP & free legal advice
- Pension plan contributions
- Discounted gym membership
- Bike2Work
- Season ticket loan
- Social events & Thursday happy hours
- Free lunch 2 days per week
- Work Environment & Flexibility
At OpenTable, we pride ourselves on fostering a global and dynamic work environment. As a team member with us, you will benefit from a schedule tailored to accommodate a global workforce operating across multiple time zones. While the majority of your responsibilities may align with conventional business hours, there will be instances where you are expected to manage communications - via calls, Slack messages, or emails - outside of regular working hours to effectively collaborate with international colleagues, respond to restaurant partners, and/or address urgent matters. OpenTable will always abide by and consider local laws and regulations.
We’re committed to creating a workplace where everyone feels they belong and can thrive. We know the best ideas come when we bring different voices to the table, so we're building a team as dynamic as the diners and restaurants we serve—and fostering a culture where everyone feels welcome to be themselves.
- If you need accommodations during the application or interview process, or on the job, we’re here to support you. Please reach out to your recruiter to request any accommodations.