• This will be a remote role to start, with plans to transition to hybrid in-office 2x/week located in downtown Toronto.
• About OpenTable:

With millions of diners, 60,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover and book the perfect restaurant for every occasion.

• Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global team and its portfolio of metasearch brands. Hospitality is all about taking care of others, and it defines our culture.
• The opportunity:
• As a Product Design Lead on the Hospitality team, you'll get to:
• Lead strategic design initiatives that empower restaurateurs with new and meaningful ways to connect with their guests.
• Drive the evolution of tools that help our restaurant customers engage guests through tailored communications.
• Champion product concepts that expertly balance customer needs with critical business goals.
• Become a deep expert in restaurant operator workflows by leading impactful user research with restaurant owners and staff.

Collaborate closely with a smart and dedicated team of product designers, product managers, and engineers to deliver experiences that help restaurants provide truly incredible hospitality for their guests. You'll also play a key role in mentoring other designers on the team.

• Learn more about how we work at opentable.design .
• Please apply if:
• You are a systems thinker with a passion for solving complex design challenges at scale. You have extensive experience designing for web and mobile platforms and an exceptional portfolio that showcases a breadth of product design leadership.
• You also have:
• Minimum of 7 years of professional experience in product design, with 2+ years in a lead or senior capacity.
• Expertise in designing for B2B experiences or a proven track record of solving for highly complex workflows.
• Very strong interaction design and usability skills, with a deep understanding of user behavior.
• Exceptional visual design and craft that elevate product experiences.
• Demonstrated experience leading strategic product visions from conception to execution.
• Highly organized with an ability to manage multiple priorities in a fast-paced environment.
• Expertise in leveraging and contributing to established design systems to ensure consistency, efficiency, and scalability across multiple products.
• Experience integrating and leveraging qualitative and quantitative user research data (e.g., A/B testing results, usability study findings, analytics) to directly inform and validate design decisions.
• Incorporated AI into workflows to improve and speed up design process and outcomes.
• Extensive experience building collaborative relationships with product managers and engineers in an agile environment.
• Effective communicator with the ability to manage diverse stakeholders and clearly articulate design decisions and rationale.
• Experience identifying areas for process improvement and a history of implementing solutions to enhance team efficiency and effectiveness.

Demonstrated experience mentoring junior designers, fostering their growth and development.

**When applying, please include a link to your online portfolio and password . We are reviewing portfolios thoroughly as part of the initial process and we appreciate the opportunity to learn more about you and your work. Thank you!

• Benefits and Perks
• Generous paid vacation (20 days) + time off for your birthday
• Work from (almost) anywhere for up to 20 days per year
• Focus on mental health and well-being:
• Company-paid therapy sessions through SpringHealth
• Company-paid subscription to Headspace
• Annual company-wide week off a year - the whole team fully recharges (and returns without a pile-up of work!)
• Paid parental leave
• Paid volunteer time
• Focus on your career growth:
• Development Dollars
• Leadership development
• Access to thousands of on-demand e-learnings
• Travel Discounts
• Employee Resource Groups
• Private health and dental insurance
• Life and Disability insurance

There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. The range for this Toronto, Canada based role is $155,000-$185,000 CAD.

We offer a competitive base salary and benefits including: health benefits; flexible spending account; retirement benefits; life insurance; paid time off (including PTO, paid sick leave, medical leave, bereavement leave, floating holidays and paid holidays); and parental leave benefits. This role is eligible to be considered for an annual bonus and equity grant.

• Work Environment & Flexibility

At OpenTable, we pride ourselves on fostering a global and dynamic work environment. As a team member with us, you will benefit from a schedule tailored to accommodate a global workforce operating across multiple time zones. While the majority of your responsibilities may align with conventional business hours, there will be instances where you are expected to manage communications - via calls, Slack messages, or emails - outside of regular working hours to effectively collaborate with international colleagues, respond to restaurant partners, and/or address urgent matters. OpenTable will always abide by and consider local laws and regulations.

• Inclusion

We’re committed to creating a workplace where everyone feels they belong and can thrive. We know the best ideas come when we bring different voices to the table, so we're building a team as dynamic as the diners and restaurants we serve—and fostering a culture where everyone feels welcome to be themselves.

• If you need accommodations during the application or interview process, or on the job, we’re here to support you. Please reach out to your recruiter to request any accommodations.