About Us

Company empowers businesses to unleash ecommerce growth by taking risk off the table. Many of the world’s biggest brands and publicly traded companies selling online rely on Company for guaranteed protection against chargebacks, to fight fraud and policy abuse at scale, and to improve customer retention. Developed and managed by the largest team of ecommerce risk analysts, data scientists and researchers, Company’s AI-powered fraud and risk intelligence platform analyzes the individual behind each interaction to provide real-time decisions and robust identity-based insights. Company is proud to work with incredible companies in virtually all industries including Booking.com, Acer, Gucci, Lorna Jane, GoPro, and many more .

We thrive in a collaborative work setting, alongside great people, to build and enhance products that matter. Abundant opportunities to create and contribute provide us with a sense of purpose that extends beyond ourselves, leaving a lasting impact. These sentiments capture why we choose Company every day.

About the Role

At Company, we succeed when our merchants succeed. As such, you'll be the merchant’s representative within Company, helping them to maximize the value they receive from our service. You will be expected to manage and prioritize their needs to ensure they're happy and profitable. Your clients will include Fortune 500 companies, big-box retailers, startups, travel merchants, and more. You'll collaborate daily with various Company teams, including Product, Analytics, Data Science and Development.

What You'll Be Doing

• Be the primary point of contact for our most important merchants. Build, monitor, and communicate our KPIs to our clients
• Conduct in-depth analysis of our customers' most productive ways to utilize Company’s solution, including identifying and leading upsell opportunities.
• Provide strategic analysis and critical thinking as we plan long-term expansion
• Work with all other teams within the company to optimize customer experience across our portfolio

Assist new customers as they join Company’s platform and begin using our services

• 5+ years of experience in an enterprise client-facing role, with extensive international experience
• Superb writing and communication skills
• Strong analytical skills, including the ability to identify salient data from multiple sources
• Ability to interpret and present complex data clearly and concisely
• Great interpersonal skills and a team player

Problem-solver, resourceful and independent eCommerce/FinTech background and/or experience working in a fast-growth B2B SaaS setting is strongly preferred

• Bachelor's degree - preferably in a highly quantitative field
• Native English speaker level - MUST
• Life at Company
• We are a fast-growing and dynamic tech company with 750+ team members globally. We value collaboration and innovative thinking. We’re looking for bright, driven, and passionate people to grow with us.
• Our Tel-Aviv team is currently working in a hybrid of remote and in-office work. We have recently moved to our new space in Tel Aviv - check it out here !
• Some of our Tel Aviv Benefits & Perks:
• Equity for all employees, Keren Hishtalmut, pension
• Private medical insurance, e xtra time off for parents and caregivers
• Commuter and parking benefits
• Wide-ranging opportunities to volunteer and make an impact
• Commitment to your professional development with global onboarding, s kills-based courses, full access to Udemy, lunch & learns
• Awesome Company gifts and swag!
• In the News
• Geektime: Company Goes Public
• Walla!: Happy Hour at the Company Offices
• Geektime Insider: A look at Company Tel Aviv
• Globes: Company to contribute the highest amount up to date to Tmura
• Globes: Company is among Israel’s fastest growing companies

TechCrunch: Company Prevents Fraud on Your Fa vorite E-commerce Site

• Team events, fully-stocked kitchen,lunch stipend, happy hours, y oga, pilates, functional training, basketball, soccer

Company is deeply committed to the principle of equal opportunity for all individuals. We do not discriminate based on race, color, religion, sex, sexual orientation, national origin, age, disability, veteran status, or any other status protected by law.