• Collaborative environment, everyone will have an opportunity to help lead and join team meetings
• Interfaces with internal and external customers, including coordinating activities with Client functional areas, manufacturing, sales, distribution, and field service
• Accurately and expeditiously handles all customer complaints and inquires, including status, production, delivery, and billing inquire
• Performs all order error/processing and maintenance functions for order-base and proposal-based orders
• Coordinates with customer regarding product selection, placement of order, delivery schedules, and expediting
• Pro-actively solves problems with customer interaction that results in positive feedback and improved relationship
• Provides product information which may include some technical information

Utilizes and maintains information in systems including SAP, Quote to Cash, Intranet, SAP, Buy Automation, Extranet, any Shared Drive and External Accounts Websites

• Are a fast learner and willing to travel periodically for training opportunities
• Have excellent verbal and written communication skills
• Are flexible and have the proven ability to prioritize work, work independently and meet deadlines
• Have the ability to foster and maintain a good working relationship with people outside and inside of the Company
• Have strong mediation, negotiation and facilitation skills
• Have working knowledge of computer operating systems, specifically Microsoft Windows

Have experience with standard business application software including MS Word, MS Excel and MS Access