Who we are

Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale.

Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term. About the role:

Samsara is looking for a Deal Support Training Manager to play a critical role in scaling the knowledge and skills of our Deal Support (Deal Execution + Deal Strategy) organization. This role will design, deliver, and manage learning programs to ensure our teams are equipped with the systems, processes, and policy knowledge needed to support our world-class sales organization. This role will have an outsized impact on the future of our sales organization by helping us Build for The Long Term as we grow past $1B in revenue.

You will partner with leaders across Samsara’s go-to-market teams to create and facilitate learning experiences that drive operational excellence. The ideal candidate has a deep understanding of adult learning theory and instructional design, combined with a passion for process improvement and empowering others to succeed in a fast-moving operational environment.

• This is a remote position open to candidates residing in Mexico.
• You should apply if:
• You want to impact the industries that run our world: Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely.

You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development and countless opportunities to experiment and master your craft.

• You have an innate curiosity about how businesses work: You will learn the ins and outs of complex sales processes and go-to-market operations, and you'll be energized by finding ways to make them more efficient.
• You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-caliber team that will encourage you to do your best.
• You are a team player: At Samsara, we help each other out by sharing best practices and focusing on winning as a team.
• In this role, you will:

Facilitate & Deliver Training: Facilitate engaging virtual and occasionally in-person instructor-led sessions for onboarding new team members and for ongoing continuous learning on topics such as new systems (e.g., Salesforce, CPQ), deal processes, and sales policies.

• Design & Develop Content: Partner with subject matter experts within Deal Support and Sales Operations to design, develop, and maintain training content, documentation, and knowledge base articles.
• Measure & Improve: Track, measure, and report on the effectiveness of training programs and their impact on team performance (e.g., deal velocity, data quality), using data and KPIs to identify opportunities for improvement.
• Identify Knowledge Gaps & Learning Needs: Proactively partner with managers and team members to understand day-to-day workflows. Shadow analysts and review deals to identify knowledge gaps and opportunities for targeted coaching and training.
• Manage Learning Projects: Manage multiple learning initiatives and projects simultaneously, from scoping and design to delivery and measurement, ensuring alignment with departmental goals.

Champion Change: Drive change management for process and systems improvements within the Deal Support organization collaborating with cross-functional SMEs to ensure the team is prepared, supported, and equipped with the necessary resources to adapt to change.

• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally.
• Minimum requirements for the role:
• 5+ years of experience in an enablement, training, or sales/business operations role, with a focus on creating and delivering training for internal teams
• Demonstrated skills leading engaging live or virtual learning experiences for technical and process-oriented topics
• Proficiency in Salesforce is required; understanding of the overall sales technology ecosystem is highly preferred
• Strong project management and organizational skills with the ability to manage complex initiatives from end-to-end
• Excellent communication and critical thinking skills, with the ability to distill complex processes and policies into clear, digestible training materials
• Expert skills with facilitation and content creation tools (e.g., Google Suite, Zoom, Articulate, Camtasia, etc.)
• An ideal candidate also has:
• Salesforce/CPQ Experience
• Bachelor’s Degree in a related field or equivalent experience
• Training facilitation skills certification such as ATD Master Trainer or similar
• Experience in a technical writing and/or instructional design role
• Experience in a high-growth startup environment
• Familiarity with Process Improvement methodologies (e.g., Six Sigma) is a plus
• Bilingual - English (C1 to Native) & Spanish (C1 to Native)

At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact.

• Full time employees receive a competitive total compensation package along with employee-led remote and flexible working, health benefits, and much, much more. Take a look at our Benefits site to learn more.

Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email accessibleinterviewing@samsara.com or click here if you require any reasonable accommodations throughout the recruiting process.

At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable.

Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in ‘@samsara.com’ or ‘@us-greenhouse-mail.io’. For more information regarding fraudulent employment offers, please visit our blog post here .