• Provide the guests, either on the phone or in person, with information and support in a professional and gracious manner
• Receive and coordinate reservations and seating for daily and/or nightly service, all the while providing outstanding service to our guests along the way
• Act as an advocate for the restaurant, be a creator of ridiculously personal experiences, and develop relationships with guests that will compel them to return
• Greet all restaurant guests, be knowledgeable about the area and provide information when asked
• Provide fair and consistent seating of guests
• Accurately handle paperwork, stock and tidy the host stand
• Receive incoming calls, accurately book reservations for guests
• Taking room service orders if applicable
• Check floor and tables for accuracy and cleanliness, assist in bussing tables
• Help servers by refilling beverages when needed
• Perform other restaurant and customer service related requests for guests

We all wear multiple hats here at Kimpton

• People who don't need to be told what to do to get things done
• People who have an innate passion for making others' lives better
• Able to prioritize multiple tasks in a dynamic environment
• Able to learn, retain, and present product, menu and allergy information to guests
• Knowledge of or ability to learn the restaurant point-of-sale system and reservation system
• Excellent interpersonal communication skills, a real passion for hospitality, and you love crafting unique and memorable experiences for guests
• Food Handler Certification (if applicable)

Flexible schedule and are able to work weekends, nights, and holidays when needed

It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional