• POSITION SUMMARY: The Account Manager is responsible for proactively maintaining and retaining relationships with existing customers for permanent commercial and industrial waste services in an assigned territory
• Additionally, the Account Manager is required to increase the level of penetration in his or her existing customer base by selling the full suite of Republic Services products
• PRINCIPAL RESPONSIBILITIES: Effectively maintains and retains existing customers by building effective long-term relationships and customer loyalty
• Develops and maintains a thorough knowledge of the Company's available services, lines of business, pricing structures, and offers additional services as appropriate to assigned existing customers
• Performs contractual re-signs on existing customers to extend customer relationship and increase customer profitability where appropriate
• Responds to all cancellation requests in alignment with the established escalation policy
• Proactively communicates with or responds to customers in support of company pricing initiatives
• Utilizes Salesforce on a daily basis, schedules and documents all activities such as calls, meetings and proposals
• Responsible for capturing customer emails, minimizing rate restrictions and customer credits
• Increases customer penetration by selling full suite of Republic Services products
• Regularly meets with Sales Manager to review weekly customer retention and relationship activities, progress versus goals and status of key customer relationships
• Partners with the operations team, when needed, to address customer services issues
• Builds relationships and increases Company visibility through participation in Company-sponsored activities, trade shows, chamber of commerce events and other similar activities

Performs other job-related duties as assigned or apparent

MINIMUM QUALIFICATIONS: Minimum of 1 year of relevant sales experience (Required) Valid driver's license (Required) Experienced in outside sales, managing existing commercial and industrial accounts with a strong emphasis on client retention, service agreement renewals, and contract negotiations across multiple service lines

• Comprehensive medical benefits coverage, dental plans and vision coverage
• Health care and dependent care spending accounts
• Short- and long-term disability
• Life insurance and accidental death & dismemberment insurance
• Employee and Family Assistance Program (EAP)
• Employee discount programs
• 401(k) plan with a generous company match

Employee Stock Purchase Plan (ESPP)