- You will join a proud heritage of continually elevating standards of care for stroke, heart failure and atrial fibrillation (AFib) patients
- Upon successful graduation from the program, the ACAS will be promoted to a Clinical Account Specialist (CAS)
As a CAS the candidate will provide expert clinical product and technical assistance and training to physicians and EP lab staff on the effective use of BWI’s systems and catheter equipment (e.g., The CARTO® System, associated software modules and RF generator) during case procedures within an assigned geography
- The expectation that is that this work leads to meeting and/or exceeding business goals
- Under (e.g. limited supervision, general direction, etc.) and in accordance with all applicable federal, state and local laws/regulations and corporate Company, procedures and guidelines, the ACAS will:
- Attend all portions of the ACAS fellowship training program without exception
- Engage in dialogue with multiple internal and external business partners and stakeholders, and formulate solutions based on dialogue and input gained during training
- Understand the dynamics of an EP lab, including, but not limited to physicians, nurses and technicians, clinical and hospital administrators and staff
- Prioritize and appropriately respond to requests in a high-stress environment
- Maintain composure and problem-solving focus during stressful interactions
- Respond daily to requests by email and voicemail
- Drive collaboration and maintain consistent, open lines of communication across the assigned responsibilities with the local team/Pod (i.e
- TM and other CAS), as well as the support team (i.e. field trainers, site trainers, RBD) and other internal and external partners
- Responsible for following all company guidelines related to health, safety and environmental practices and that all resources needed to do so are available and in good condition
- Responsible for adhering to company compliance with all federal, state, local and company regulations, policies, and procedures
The ACAS will be hired for a specific company sales area and relocation to that pre-identified sales area after completion of the ACAS Training Program is required