- You will join a proud heritage of continually elevating standards of care for stroke, heart failure and atrial fibrillation (AFib) patients
- Upon successful graduation from the program, the AUCAS will have the opportunity to be promoted to a Senior Ultrasound Clinical Account Specialist (UCAS)
As a UCAS the candidate will provide expert clinical product and technical assistance and training to physicians and EP lab staff on the effective use of electrophysiology systems and catheter equipment (e.g., The CARTO® System, associated software module, Partner Ultrasound Systems and associated AcuNav™, SOUNDSTAR™, & NUVISION™ catheters, and all related software modules, generators and pumps) during case procedures within an assigned geography
- The expectation is that this work leads to meeting and/or exceeding business goals
- Under (e.g. limited supervision, general direction, etc.) and in accordance with all applicable federal, state and local laws/regulations and Corporate Johnson & Johnson, procedures and guidelines, this position:
- Attend all portions of the AUCAS fellowship training program without exception
- Engage in dialogue with multiple internal and external business partners and stakeholders, and formulate solutions based on dialogue and input gained during training
- Drive collaboration and maintain consistent, open lines of communication across the assigned responsibilities with the local team/Pod (i.e
- TM and other CAS), as well as the support team (i.e. field trainers, site trainers, RBD) and other internal and external partners
- Understand the dynamics of an EP lab, including, but not limited to physicians, nurses and technicians, clinical and hospital administrators and staff
- Prioritize and appropriately respond to requests in a high-stress environment
- Maintain composure and problem-solving focus during stressful interactions
- Respond daily to requests by email and voicemail
- Additional duties include performing administrative work, including managing account documentation, compliance training requirements, expense reporting, and company system input
- Responsible for communicating training related issues or opportunities to next management level
- Responsible for following all company guidelines related to health, safety and environmental practices and that all resources needed to do so are available and in good condition
- Responsible for adhering to company compliance with all federal, state, local and company regulations, policies, and procedures
Performs other duties assigned as needed
