• Role Description

As an experienced Learning & Development Program Manager at Company, you will lead the strategy, planning, execution, and continuous improvement of high-impact learning programs across the employee lifecycle. Working in partnership with our Learning Design team, your portfolio will span programs focused on leadership development, general and VP onboarding, technology-enabled learning , the company-wide coaching program , and more.

You will manage and evolve multiple learning initiatives simultaneously—bringing strong systems thinking, learning operations expertise, and a learner-first mindset to your work. You will serve as a key liaison between the L&D team and stakeholders across the business, including senior leaders, and will bring your project and program man a gement experience , executive presence, strong judgment, and clear communication to every interaction.

• In this highly cross-functional role, you’ll partner closely with Learning Designers, People

Analytics, external vendors, and leaders across Company to deliver scalable and insight-driven learning experiences. You’ll define and operationalize the learning metrics strategy, using data to inform continuous improvement and strategic prioritization.

• This is a role for a collaborative doer who is energized by complexity, passionate about enabling growth, and motivated to bring Company’s Learning Philosophy to life.

• Lead the detailed planning and execution of multiple concurrent L&D programs , i ncluding leadership development, general & VP onboarding and skill-building for general employee populations.
• Partner with Learning Designers to refresh and evolve programs based on learner feedback, UX and user journeys , behavioral data, and organizational priorities.
• Own and operate the logistics of Company’s coaching program from manager to VP level: manage vendor partnerships , facilitate intake and coach-matching, and oversee program evaluation and communications
• Define and implement Company’s learning metrics strategy, turning engagement and impact data into actionable insights that align with business priorities.
• Manage integrated platforms, program calendars, dash boards, and planning processes, ensuring visibility, prioritization, and alignment across stakeholders.
• Deliver and own technology-enabled learning experiences t hat scale effectively in a Virtual First environment (e.g., LMS platforms, Slack-based workflows, self-paced content, AI).
• Foster strong cross-functional partnerships at the senior level to ensure aligned and high-quality learning experiences.
• Approach your work with an innovative lens, offering recommendations for AI-integration and enhancement and continuous improvement across the organization.

• P roven ability to manage and evolve learning programs and/or coaching and l eadership development initiatives across multiple stakeholder groups.
• Experience designing and operationalizing metrics and evaluation strategies for learning programs, and translating insights into iteration.
• Executive presence and the ability to engage with and influence senior stakeholders, aligning learning initiatives with leadership and company priorities.
• Experience working with instructional designers and user researchers to help shape and iterate learner experiences.
• Preferred Qualifications
• Project Management Professional (PMP), Certified Professional in Learning and Performance (CPLP), or similar credentials
• Familiarity with adult learning principles, leadership development frameworks, or behavior change models
• Experience with modern LXP/LMS platforms and integrations
• Proficiency in project and data tools such as Airtable, Asana, Google Workspace, and Tableau (or equivalent)
• Interest in or experience applying AI tools to learning and productivity in ethical and impactful ways

Compensation Canada Pay Range $94,400 — $127,600 CAD

• Bachelor’s degree or equivalent experience in Organizational Development, Psychology, Education, Business, Learning and Development, or a related field.
• At least 5 years of experience in L&D, program and project management, employee experience, or HR strategy, preferably in a distributed or tech-enabled organization.
• Demonstrated success in leading multiple large-scale, cross-functional programs, with strong attention to strategy, timelines, and execution.