• About the organization
• We provide leveraged and usable infrastructure for Companys to explore innovative, new products while concurrently extending secure, reliable and cost-effective mature business lines.
• Our mission is to:
• Enable Company product teams to rapidly build new products, and quickly iterate on existing products, to drive value for our users and Company.
• Provide Company’s product teams a secure, performant, and efficient platform for creating and maintaining their products and services
• Enable Company’s engineers to build scalable applications with high speed, quality and performance
• Enable Company’s largest users to scale their businesses on Company.
• You may work on a wide variety of critical business areas including:

Developer Infrastructure - We are responsible for making Company’s developers happy and productive. We work on tools, processes, and code refactoring to accelerate Company engineering as Company scales. You’ll collaborate closely with partner teams in Europe, such as CI Infra and CI Services, Test Environments and Frameworks, as well as partner teams based in the US who provide language specific tooling for Engineers who develop in any of Company’s supported languages (Ruby, Java, Golang, Python and more).

Merchant Health Reporting - The team operates at the intersection of customer trust and internal velocity. We build Company Health Alerts, a customer-facing product ensuring reliability for our largest users. Concurrently, we build transformative AI tools with cutting-edge models and tech (LLM, MCP, RAG) that turn hours of work into minutes for teams across Company, directly impacting our operational efficiency.

Operator tooling - At Operator Tooling, we're on a mission to eliminate the burdensome manual processes that weigh down our operators, freeing them to focus on the impactful, meaningful work they were hired to do. We're building a platform to tackle the daily frustrations head-on, from those endless Excel files, unstructured email chains, and repetitive, time-draining tasks.

Compliance Foundations - Internal Controls Engineering owns systems and tools to measure and increase operational efficiency of all internal controls throughout Company. We build tools for owners of financial, business, and technology controls. We are part of a larger Compliance Foundations engineering organization, and work closely with our partner engineering teams to increase efficiency and predictability of compliance.

Internal Developer Toolings - The team is responsible for accelerating Company’s developers and providing a positive experience. We work on tools, processes, and code refactoring to enhance Company's engineering as it scales.The team has three main areas of responsibility. Our mission encompasses optimizing day-to-day engineering work in regards to our QA infrastructure, advancing the capabilities of the Synthetics tool, and facilitating effective service-to-service testing. Through these efforts, we aim to improve the reliability of Company's systems and platforms, enhance the quality of deliverables, and ultimately foster a more efficient and innovative development process.

Privileged Access Tooling - This team improves security by providing secure alternatives to unrestricted access, safeguarding sensitive systems and data. We develop robust tools and interfaces to minimize risks associated with privileged access, ensuring data integrity and confidentiality. Teams use our tools as they provide safe, intuitive and simple interfaces for their operational workflows minimizing the need for default, extreme privileged access.

• What you’ll do
• You will work on projects that span technologies, systems, and processes where you will design, build, test, and ship great code every day.

• Build a great customer experience for internal and external Company teams using our infrastructure
• Participate in roadmap planning and prioritization
• Deliver value through a strong collaborative approach with multiple customers and stakeholders across Company
• Debug production issues across services and several levels of the stack.
• Who you are
• We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
• Strong software engineering skills and a passion for one of the areas above.
• 3+ years of professional hands-on software development experience, able to write well-factored algorithms and have experience with commonly used data structure and algorithms
• Hands-on experience contributing to or building large scale distributed systems
• Strong collaboration skills, can work across work streams within your team and contribute to your peers’ success
• Customer obsession, ability to articulate and represent customer experience in various forums to drive the right outcome
• Have the ability to thrive on a high level of autonomy, responsibility, and think of yourself as entrepreneurial
• Ability to write high quality code (in programming languages like Python, Java, Go, Javascript, C#, Go, PHP, Kotlin, Ruby, C++) Experience optimizing the end to end performance of distributed systems
• Focuses on the needs of our users, both internal and external

Holds yourself and others to a high bar when working with production