• Well, you will be the consumer champion, translating our commercial and brand priorities into a clear 360 customer comms plan, ensuring we are driving TTL integration and creating seamless customer journeys
• You will simultaneously be focused on excellent execution, whilst supporting the planning for the medium and long term
• So, you will need to be comfortable prioritizing and spinning multiple plates at any one time

As well as partnering with external agencies, you'll be working with our own in-house agency who'll provide you with dedicated creative talent, so on a daily basis you'll work hand-in-hand to shape the creative output and delivery of the range of assets needed for multiple channels

• Campaign Execution- Support the delivery of effective customer campaigns across various touchpoints (CRM, On-site, Performance, ATL) to enhance engagement and loyalty
• Creative Asset Management- Brief creative teams/agencies and ensure the timely production and delivery of campaign assets across all required channels (w/o ATL)
• Collaboration & Coordination- Work closely with internal teams (Brand, CRM, Social, Performance, Product) to ensure fully integrated campaign execution
• Stakeholder Management- Build strong relationships with internal and external partners, ensuring alignment and efficient delivery of campaigns
• Project & Workflow Management- Oversee campaign timelines, ensuring smooth execution and flagging any risks to delivery
• Brand Consistency- Act as a brand guardian, ensuring all campaign materials align with brand guidelines and deliver a seamless customer experience

Performance Tracking- Work with internal teams to review campaign effectiveness and identify areas for improvement

• Specialist Skills and Experience
• Strong project management and organizational skills, with the ability to juggle multiple deadlines
• Excellent communication and stakeholder management skills
• A proactive mindset with problem-solving skills and attention to detail
• Familiarity with brand marketing principles and customer engagement strategies
• 3 - 5 years of experience
• Fluency in Spanish, Portuguese and English
• Team Player - Brings positive energy, an excellent collaborator with a high level of self-awareness
• Great project management
• Excellent written and verbal communication skills - ability to use a range of communication styles and methods to engage audiences of different types and levels
• Results focused - takes pride in achieving results and celebrating success
• Exceptional troubleshooting skills and should thrive in high paced environment
• Strong manager of self - Self-sufficiency, proactiveness and innovative thinking accompanied by the ability to bring fresh ideas to the table as well as to develop collaborative solutions

Strong attention to detail

• Depending on your role and location, you can expect to receive benefits like
• Generous Group Bonus scheme
• Personal Medical Insurance
• Competitive annual leave

And outside of this, you'll have the chance to turn recognition from leaders and colleagues into amazing prizes, join a winning team of talented people and be a part of an inclusive and supporting community where everyone is celebrated for being themselves