• The position is located in Lallio (BG) and will be fully remote with a mandatory in‑office day each week
• Act as the primary liaison between operational departments and IT for development, support and improvement of systems
• Collect business requirements and propose appropriate IT or process solutions
• Participate in process optimization and ensure proper implementation
• Create and update BMS (Business Management System) procedures and ERP process documentation
• Collaborate with business experts to develop new ERP modules
• Develop, implement and maintain analytical tools and dashboards to support decision making; identify and manage KPIs for various business functions
• Oversee master data flows for product codes and attribute definitions across enterprise and ERP platforms
• Interface with business units (e.g., support, sales) to capture, analyze and formalize operational needs into technical specifications for internal IT teams or external suppliers
• Support and coordinate continuous improvement, digitalisation and process optimisation projects

Assist end users during the adoption of new systems and processes

• Proven experience in a similar role, preferably within a consulting firm
• University degree (preferable)
• Strong analytical skills, precision, interpersonal and organisational abilities; proactive problem‑solving and teamwork orientation

Proficiency in English

• Direct permanent employment; compensation commensurate with experience

Full‑time position (Monday‑Friday); one day per week of smart working