We are hiring a Business Control Manager to join our Compliance team at Chime, where you will be responsible for strengthening the first line of defense by partnering with business units to ensure they operate in compliance with all applicable regulatory requirements and internal policies

• You will oversee the development, implementation, and maintenance of robust compliance and control frameworks that support effective risk management across Chime
• As a key player in our compliance team, you will support various departments, including product, marketing, legal, and operations, to ensure our business practices align with regulatory standards and best practices
• The Business Control Manager will also monitor the evolving regulatory landscape and advise on control enhancements to existing products and services, ensuring they remain compliant, fair, and responsible as we continue to scale
• This role provides an exciting opportunity to directly influence the compliance strategy within a growing company that values innovation and consumer protection
• Play a key role in the creation, enhancement, and ongoing execution of the business unit’s control frameworks and policy development to ensure compliance with applicable laws and regulations
• Develop, monitor, and test preventative and detective controls with a robust QA program to align with regulatory requirements
• Stay abreast of changes in the regulatory landscape (e.g., EFTA, TILA, UDAAP) and advise business units on necessary changes to policies, products, and practices to remain compliant
• Perform ongoing reviews of marketing, consumer complaints, and disclosures to identify compliance risks
• Collaborate with internal stakeholders to develop and implement corrective actions where necessary
• Establish and maintain strong relationships with internal stakeholders and external stakeholders to ensure seamless compliance processes and to address emerging regulatory issues
• Provide ongoing training to internal teams on compliance standards and best practices, fostering a culture of compliance across the organization
• Prepare and maintain accurate records of compliance activities, regulatory changes, and risk mitigation efforts

Regularly report on the effectiveness of compliance controls to senior management

• 5+ years of experience in regulatory compliance, risk management, or internal controls within the financial services or fintech sector
• Strong analytical skills, with the ability to identify risks, perform detailed reviews, and develop actionable solutions to mitigate compliance issues
• Excellent verbal and written communication skills, with the ability to effectively communicate complex regulatory concepts to non-technical stakeholders and influence decision-making

Experience independently executing quality, timely compliance management system components #LI-BE1 #LI-Hybrid

• At least 3+ years of experience working in consumer protection laws, including Reg Z, Reg E, UDAAP, or similar regulations
• Strong understanding of key consumer protection regulations, including but not limited to EFTA, TILA, UDAAP, and other financial regulatory frameworks

Demonstrated ability to advise product, marketing, engineering, risk, and operations teams on compliance issues related to consumer protection, fair lending, and regulatory risk

• The base salary offered for this role and level of experience will begin at $127,000.00 and up to $175,000.00
• Full-time employees are also eligible for a bonus, competitive equity package, and benefits
• The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience

What we offer for our full-time, regular employees 🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location

Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates. 💻 In-office perks including backup child, elder, and/or pet care, plus a subsidized commuter benefit to support your regular commute 💰 Competitive salary based on experience ✨ 401k match plus great medical, dental, vision, life, and disability benefits 🏝 Generous vacation policy and company-wide Chime Days, bonus company-wide paid days off 🫂 1% of your time off to support local community organizations of your choice 👟 Annual wellness stipend to use towards eligible wellness related expenses 👶 Up to 24 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents 👪 Access to Maven, a family planning tool, with $15k lifetime reimbursement for egg freezing, fertility treatments, adoption, and more

🎉 In-person and virtual events to connect with your fellow Chimers—think cooking classes, guided meditations, music festivals, mixology classes, paint nights, etc., and delicious snack boxes, too! *Perks also available to Chime Interns