• We’re looking for a Compliance Lead to provide advisory and strategic support to ensure regulatory compliance and risk mitigation across Chime’s disputes and fraud prevention functions
• You’ll be a critical partner to cross-functional teams working on Reg E, Reg Z, FCRA, ID theft, and fraud handling, helping to design scalable, member-first compliance solutions
• Your work will directly impact how we protect members and launch products responsibly
• Serve as a subject matter expert (SME) on Regulation E,Z, and FCRA related to dispute handling and best practices
• Advise internal partners on compliance implications for new products, services, and operational processes
• Support and enhance Chime’s dispute resolution practices through strategic recommendations
• Advise on risk mitigation strategies associated with ID theft and fraud
• Review and approve processes related to account security and fraud mitigation
• Develop oversight and monitoring programs to identify and manage compliance and fraud risks
• Work with external partners, responding to various requests (e.g. oversight and testing, audits, other)
• To thrive in this role, you have
• Will have used Reg E,Z, Visa Operating Rules, and NACHA expertise to build dispute handling programs that help operations teams stay compliant while protecting members
• Will have used analytical frameworks to assess fraud risk, helping cross-functional partners make informed decisions
• Will have advised engineering, risk, and ops teams on compliance decisions that balance protection and growth
• Will have identified emerging fraud trends and translated them into practical guidance

Will have demonstrated experience collaborating directly with bank partners and regulators, particularly in high-scrutiny areas such as dispute handling

• Will have used communication skills to explain complex regulatory concepts to non-experts, enabling faster product or process changes
• Will build confidence through clear communication, sound compliance judgment, and strong partnership management skills
• Must have strong analytical skills, with the ability to identify risks, educate stakeholders, and develop actionable solutions to mitigate compliance issues
• Have excellent verbal and written communication skills, with the ability to effectively communicate complex regulatory concepts to non-technical stakeholders and influence decision-making

Will have 7+ years of experience in compliance, ideally with exposure to financial services or fintech environments #LI-BE1 #LI-Hybrid

• The base salary offered for this role and level of experience will begin at $127,000.00 and up to $175,000.00
• Full-time employees are also eligible for a bonus, competitive equity package, and benefits
• The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience

What we offer for our full-time, regular employees 🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location

Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates. 💻 In-office perks including backup child, elder, and/or pet care, plus a subsidized commuter benefit to support your regular commute 💰 Competitive salary based on experience ✨ 401k match plus great medical, dental, vision, life, and disability benefits 🏝 Generous vacation policy and company-wide Chime Days, bonus company-wide paid days off 🫂 1% of your time off to support local community organizations of your choice 👟 Annual wellness stipend to use towards eligible wellness related expenses 👶 Up to 24 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents 👪 Access to Maven, a family planning tool, with $15k lifetime reimbursement for egg freezing, fertility treatments, adoption, and more

🎉 In-person and virtual events to connect with your fellow Chimers—think cooking classes, guided meditations, music festivals, mixology classes, paint nights, etc., and delicious snack boxes, too! *Perks also available to Chime Interns