About the team

The Account Executive, Existing Business sits within Company's Existing Business Sales function. They are a highly consultative group that manage relationships, growth, and retention of Company’s largest and fastest growing Funded Startup and SMB customers. As a manager on the team, you will oversee a group of Account Executives who have the opportunity to work with the entire suite of Company products. You will act as both a people manager and a strategic visionary for the team.

• What you’ll do

As a Manager of the Account Executive, Existing Business (Startups) team at Company, you will help grow Company’s North American Startup customers. You will build and lead a team of high-performing Account Executives, helping them to develop their skills and deliver on ambitious targets, while also working directly with customers.

• Recruit and build a team of Existing Business sellers
• Work with senior leadership to develop the long-term vision and strategy for the team, and manage day-to-day operations with a focus on performance against key sales and growth metrics
• Be accountable for increasing upsell/cross-sell revenue and driving positive renewal outcomes among high-potential Startups and SMBs
• Play a personal and direct role in building and maintaining enduring customer relationships, up to C-level
• Coach and guide the team in developing consultative and solution-based skills through all facets of the sales cycle for existing Company users
• Inspire, motivate and enable personal- and career-development of team members
• Work collaboratively and cross-functionally across the organization to help shape Company’s products and solutions to meet customer needs
• Partner with our VC and marketing teams to evolve our brand with Startups and align our GTM efforts
• Who you are

We are looking for a proactive leader who has demonstrated success dealing with ambiguity, operating in a high-growth environment, managing high-performing teams and solving problems with limited oversight. Ideal candidates will have experience scaling and managing a technology sales team, and possess first-class analytical, communication and relationship-building skills.

• We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
• 8+ years of relevant experience, with at least 2 years in people management
• Experience leading sales or account management in an early stage, high-growth technology environment
• Proven track record of high performance in a new business sales or existing customer upselling role
• Ability to hire, train and coach a high-performance sales team
• Ability to build relationships with strategic clients and industry thought leaders
• Demonstrated passion for start-ups and new technology businesses
• Ability to understand and articulate technical concepts, and translate them into industry- or business-relevant terms
• Prior experience at a growth stage Internet/software company
• Prior experience in enterprise sales

Prior experience in the payments industry