- The Certified Peer Specialist (CPS) provides peer support services; serves as a consumer advocate; provides consumer information and peer support for consumers in emergency, outpatient or inpatient settings
- The CPS performs a wide range of tasks to assist consumers in regaining control over their own lives and over their own recovery process
- The CPS will role model competency in recovery and ongoing coping skills
- CPS’s are directly supervised by Certified Peer Specialist Supervisors and the Clinical Director (Mental Health Professional)
- Inspire the hope and recovery of wellness
- Reduce the anxiety of the individual seeking help
- Promote empowerment and self-determination
- Increase understanding through self-discovery
- Support community integration
- Increase positive attitudes towards recovery
- Decrease negative stigmas towards mental illness
The CPS will work collaboratively with Peer Support Supervisors and Clinical Director, to provide Peer Support Services to individuals who are eligible in a variety of settings, i.e. group homes, provider service agencies, drop-in centers, community settings, and the home environment
- Initiate, establish, and maintain positive relationships with clients while developing trust and building rapport
- In collaboration with Program Supervisor and Clinical Director, establish what CPS’s role will be in supporting peer recovery
- Provide advocacy on behalf of your clients and help them to navigate the health and social service systems
- Work closely with clients to address problems, answer questions, gather and provide information and advice, and connect client to resources and the community
- Act as a coach and mentor, and help clients to set goals and develop skills
- This includes the creation of a Wellness Recovery Action Plan which will outline personal goals for recovery, as well as identify and plan for challenges
- Consistently review personal goals for recovery and generate new goals as needed
- Share and discuss common experiences and build a collective sense of community
- Display respect and patience for each person's unique recovery journey and celebrate successes and goal achievement
- Help participants utilize resources to meet their basic needs, such as access to services, obtaining safe housing, or energy assistance
- Support vocational choices and assist participant success
- This might include activities such as regularly checking in at the end of the work day, reviewing social skills needed on the job, or practicing ways to handle job-related anxiety
- Review various skill-building tools and provide handouts on topics of interest to participants, i.e. overcoming negative self-talk, symptom management, building positive relationships, etc
- Assist Peer Support Supervisor and Clinical Director with the creation of ISP and Strength Based Assessments
- Ensure that services provided are individualized and in accordance with the objectives listed on the Strength Based Assessment and ISP
- Ensure sessions times are depicted accurately and in compliance with medical necessity
- Support peer with enhancing communication and social skills
- Assist peers with setting up and sustaining self-help (mutual support) groups
- Teach peers how to identify and overcome fears
- Assist non-peer staff in identifying program environments that are conducive to recovery; lend their unique insight into mental illness and what makes recovery possible
- Participate in treatment team meetings if available at participants' request
- Perform other duties as assigned by Program Supervisor, Clinical Director, or Operations Director
- The Certified Peer Specialist will understand and have a commitment to the philosophy, mission, values, and vision of Unity Family Services Inc
- This individual will be able to demonstrate these values with his/her leadership practices
- Listens effectively, shares ideas and information openly and facilitates relationship building by establishing trust
- Reduces conflict and chaos through the promotion of positive interactions
- Refrains from negative conversation that inhibit the growth and productivity of management, employees, consumers and the agency
- Is consumer/client focused, service oriented, and has effectively influenced positive growth