Hire.monster
Jobs/crunchyroll/Global Contingent Workforce Program Senior Manager
crunchyroll

Global Contingent Workforce Program Senior Manager

Los Angeles, California, United StatesDesignposted 22d agoSenior

Crunchyroll seeks a Global Contingent Workforce Program Senior Manager to own and scale its contingent workforce program, ensuring compliance and operational excellence. This role requires 8+ years of experience and expertise in vendor management and workforce strategy.

Responsibilities

  • Own and evolve Crunchyroll's contingent workforce program, ensuring alignment to business needs and global scale
  • Drive operational excellence across the full lifecycle, including intake, onboarding, extensions, conversions, and offboarding
  • Advise on workforce strategy, including when to leverage contingent vs full-time talent
  • Own relationships with Managed Service Providers (MSPs), staffing agencies, and external suppliers
  • Ensure contingent workforce practices align with global employment laws, classification standards, and internal policies

About the role

About Crunchyroll Founded by fans, Crunchyroll delivers the art and culture of anime to a passionate community. We super-serve over 100 million anime and manga fans across 200+ countries and territories, and help them connect with the stories and characters they crave. Whether that experience is online or in-person, streaming video, theatrical, games, merchandise, events and more, it’s powered by the anime content we all love. Join our team, and help us shape the future of anime!

About the role We are looking for a experienced and strategic Contingent Workforce leader to oversee and advance Crunchyroll's global contingent workforce program as we scale. As Global Contingent Workforce Program Senior Manager, you will own the execution and ongoing evolution of the program, ensuring it is scalable, compliant, and aligned to broader workforce and business strategies.

You will operate at the intersection of Talent Acquisition, People Experience, Finance, Legal, and Procurement, and requires strong judgment in navigating workforce models, vendor ecosystems, and regulatory considerations. You will be a senior subject matter expert, advising stakeholders on how to effectively leverage contingent talent, while driving operational excellence across the lifecycle.

We are looking for a balance of hands-on program ownership, analytical rigor, and the ability to influence decision-making in a complex, global environment.

, VMS, ATS, HRIS integrations) Drive automation and system enhancements to improve scalability and reduce manual effort Develop and maintain playbooks, documentation, and enablement resources to ensure consistency Partner with TA Operations to align contingent workforce processes with broader TA infrastructure In the role of Global Contingent Workforce Program Senior Manager, you will report to the Director, Global TA Operations and Infrastructure.

We are considering applicants for the location of Los Angeles.

About You We get excited about candidates, like you, because...

You have 8+ years of experience in contingent workforce, workforce operations, HR operations, or a related field, with increasing scope and ownership You bring expertise in contingent workforce strategy and models, including contractor engagement, SOW-based work, vendor ecosystems, and worker classification You have experience owning or significantly shaping contingent workforce programs at scale, ideally in a global or high-growth environment You have a understanding of compliance, co-employment risk, and regulatory considerations, and can translate these into practical business guidance You have experience managing MSPs, staffing agencies, and external vendors, including performance management and contract optimization You are highly analytical and comfortable leveraging workforce data to drive insights and decision-making You possess strong business acumen and can balance competing priorities across cost, speed, compliance, and experience You are skilled at influencing cross-functional stakeholders without direct authority You operate effectively in complex, ambiguous environments, with the ability to bring structure and clarity You demonstrate a high level of ownership, attention to detail, and commitment to operational excellence You value diversity, equity, and inclusion and understand how inclusive workforce strategies strengthen business outcomes About the Team You will join a dynamic People team focused on enabling Crunchyroll's growth through scalable, compliant, and innovative workforce solutions.

Our team partners with leaders across the organization to ensure we have the right talent strategies in place to meet evolving business needs. We operate collaboratively, move with agility, and are committed to delivering exceptional service and operational impact.

Why you will love working at Crunchyroll In addition to getting to work with fun, passionate and inspired colleagues, you will also enjoy the following benefits and perks: Receive a great compensation package including salary plus performance bonus earning potential, paid annually. Flexible time off policies allowing you to take the time you need to be your whole self.

Generous medical, dental, vision, STD, LTD, and life insurance Health Saving Account HSA program Health care and dependent care FSA 401(k) plan, with employer match Employer paid commuter benefit Support program for new parents Pet insurance and some of our offices are pet friendly! #LifeAtCrunchyroll #LI-Hybrid The Pay Range for this position is listed.

Actual pay will vary based on factors including, but not limited to location, experience, and performance. The range listed is just one component of Crunchyroll’s Total Rewards offerings for employees. Other rewards may include performance bonuses, employer matched retirement savings, time-off programs, and progressive health benefits and perks.

Pay Transparency - Los Angeles, CA $115,000 — $140,000 USD About our Values We want to be everything for someone rather than something for everyone and we do this by living and modeling our values in all that we do. We value Courage. We believe that when we overcome fear, we enable our best selves. Curiosity. We are curious, which is the gateway to empathy, inclusion, and understanding.

Kaizen. We have a growth mindset committed to constant forward progress. Service. We serve our community with humility, enabling joy and belonging for others. Our commitment to diversity and inclusion Our mission of helping people belong reflects our commitment to diversity & inclusion. It's just the way we do business. We are an equal opportunity employer and value diversity at Crunchyroll.

Pursuant to applicable law, we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. , both subsidiaries of Tokyo-based Sony Group Corporation. Questions about Crunchyroll’s hiring process? pdf Please beware of recent scams to online job seekers. com email account.

About crunchyroll

Visit boards.greenhouse.io for more.