Billing Specialist
Five9, a leading cloud contact center software provider, seeks a mid-level Billing Specialist to prepare and process daily billings, resolve billing issues, and improve billing operations. Requires 3-5 years billing experience with SaaS/software/technology background. Offers company stocks, HMO, retirement plan, and night shift differential pay.
Responsibilities
- Prepare and process daily billings to ensure client invoices are accurate, consistent with contractual requirements and issued on a timely basis
- Research and resolve billing, credit and accounts receivable issues
- Review and reconcile account balances in Accounts Receivable
- Interface with internal customer service and support organizations on customer inquiries
- Assess current billing operations, offer recommendations for improvement, and assist with implementing new processes
About the role
Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together.
We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.
com experience a huge plus Extremely detail oriented with a keen eye for spotting errors and discrepancies Knowledgeable and experienced with processing, verifying, balancing, and adjusting basic and complex transactions Technically savvy, advanced in Microsoft Excel College degree or equivalent work experience Company Benefits Company stocks Annual merit increase based on performance 15% night shift differential pay Paid Leave with Cash Conversion HMO with free dependents Retirement Plan Life Insurance While on work from home setup: Internet and meal allowance are provided Employee Assistance Program for mental and social well-being Government-mandated Benefits (SSS, PhilHealth, PagIBIG, 13 th month pay, Solo parent leave, Special leave for women) Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills.
The more inclusive we are, the better we are. Five9 is an equal opportunity employer. com/pt-pt/legal . Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.
About five9
Visit five9.com for more.