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Flix

Manager Regional Operations (m/f/d)

Hybrid · SantiagoOtherposted 27d agoSenior

Flix seeks a Senior Regional Operations Manager to manage bus partner operations in Chile, based in Santiago under a hybrid model. Requires 5+ years in operations, fluent Spanish and English, and advanced Excel skills. Offers travel perks, hybrid work, and learning opportunities.

Responsibilities

  • Build, maintain, and develop long-lasting relationships with bus partners & bus stations
  • Manage day-to-day interactions with bus operators to ensure no disruption
  • Monitor operators' adherence to processes and standards, and carry out audits
  • Monitor and analyse KPIs to identify areas for improvement
  • Work cooperatively with operators to ensure information on platform is updated and track training for bus drivers

About the role

At Flix, we offer a dynamic work environment with competitive pay, strong growth opportunities, and a tech-driven approach to making travel more accessible, sustainable, and affordable. We're looking for a motivated and driven Senior Regional Operations Manager (m/f/d) who will help us shape our team, drive the company to the next level, and have the most direct influence on our success.

You will be working in a rapidly scaling-up environment and being responsible for managing operational topics concerning Flixbus’ bus partners in Chile. This role will be based in Santiago de Chile under a hybrid working model.

About the Role Build , maintain , and develop long-lasting relationships with bus partners & bus stations Manage day-to-day interactions with our bus operators to ensure there is no disruption Monitor operators ’ adherence to our processes and standards and carry out audits with operators to ensure they follow quality and safety standards.

, Network Planning, Business Development) for seamless operations About You 5+ years of work experience in operations , ideally in dynamic daily environment within transportation, logistics , mobility, or delivery sectors Fluent Spanish and English is a must. g.

business partners, bus drivers, station managers, or regional authorities) with high social and negotiation skills Advanced Excel skills Trustworthiness, engagement, and flexibility as well as a hands-on mentality Organized, independent, reliable and responsible working style Ready to work hybrid ( 3 days per week in office) and travel occasionally across Chile Strong Analytical skills We recognize that everyone carries a unique set of valuable skills and experiences.

If you think you could have an impact even though you don't meet 100% of the requirements, we still encourage you to apply. We want to hear from you! What We Offer Travel perks : 12 free Flix vouchers + 12 discount vouchers for friends & family. Work from (M)Anywhere : Depending on your role, work from another location for up to 60 days per year.

Hybrid work model : We are an office-first company, but we offer flexibility to balance work and life. Wellbeing support : Access confidential 1:1 counselling, courses, and stress management for yourself and up to four family members. Learning & Development : Take advantage of language classes, training courses, and expert-led sessions to grow your skills.

Mentoring Program : Connect with experienced colleagues to gain insights and accelerate your career. To view more local benefits specific to each office location, please check out this link: Locations - Flix Career Why Join Flix? At Flix, you’ll find teams that rally together to overcome challenges and spark creativity.

We believe in ownership culture - giving you the freedom to take initiative, make an impact, and shape your own career path. As we continue to expand across the globe, you can make a real difference in how we work. If you’re ready to grow and lead your journey, Flix is the place for you!

About Flix

Visit flix.careers for more.