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gumgum

Account Manager

Hybrid · Sydney, New South Wales, AustraliaOtherposted 21d agoMid

GumGum is seeking an Account Manager to join their Customer Success team, partnering with Sales to service advertising agency partners and execute high-performing campaigns. This hybrid role requires 1-2+ years of digital media experience and offers a flexible work environment with 2 days in-office per week.

Responsibilities

  • Own the end-to-end campaign lifecycle (kickoff through wrap), including trafficking, QA, optimization, and reporting across direct and programmatic campaigns
  • Execute and optimize campaigns daily by monitoring pacing, delivery, and KPI performance
  • Partner cross-functionally with AdOps, Design, Engineering, and Sales to ensure seamless campaign execution
  • Lead internal coordination (pod meetings, documentation, timelines) to keep campaigns on track
  • Serve as the primary point of contact for clients, agencies, and trading desks

About the role

GumGum is The Mindset Company™ transforming advertising. We’re an advertising technology company delivering results by matching brands with people in the right mindset in the moments that matter.

Our platform is powered by the Mindset Graph™, our AI-driven data engine that processes billions of real-time contextual, creative, environmental, and historical signals to match every ad with the most receptive audience. The result is advertising that drives meaningful outcomes for advertisers and publishers, and is more relevant for consumers.

We were founded in 2008 and are headquartered in Santa Monica, California, operating in over 19 markets across North America, Europe, Japan, and Australia. Our principles guide our work every day and are as follows: Customer-Obsessed: We’re focused on advertising solutions that solve needs and drive success for clients and partners.

Make it Happen: We have a bias for action and take ownership to deliver results. Always Innovate: We push boundaries with creativity and technology. Foster Belonging: We ensure colleagues feel included, supported, and empowered to thrive. com/careers .

The Account Manager is a critical role within the Customer Success department that partners directly with Sales to service our advertising agency partners and execute high-performing advertising campaigns. The Account Manager is responsible for ensuring campaigns exceed expectations - driving renewals and strengthening relationships with clients across both direct and programmatic environments.

The role involves coordinating internal teams, reviewing and interpreting performance data, and proactively identifying opportunities for growth. Account Managers will support the execution of direct and programmatic campaigns by managing day-to-day setup, activation, monitoring, and reporting needs, ensuring the delivery of a seamless client experience and campaign success.

Note: GumGum fosters a flexible work environment, offering GumGummers the ability to work either in-office or remotely/from home. For this position, in-person/office collaboration is required 2 days per week (Tuesday and Thursdays) , supporting a balanced approach to flexibility and team engagement.

, DoubleClick, IAS, DoubleVerify, Salesforce, JIRA) Understanding of digital advertising fundamentals, agency structures, and client service best practices Note: we are unable to support visa sponsorships at this time. com/benefits . If you'd like additional information, your recruiter can share more specifics during the hiring process!

Awards 2025 & 2026 Digiday Media Awards Europe Best Contextual Targeting Offering 2025 AdExchanger Awards AI Innovators, Technology & Service Provider, Finalist 2025 MARKETECH APAC Marketing Technology Awards Silver Winner for Best Contextual Advertising Tech Platform 2025 Inc. S. Midsize Companies to Work For DEIB and EEO Statement GumGum is proud to be an equal opportunity employer.

We're committed to creating a workplace where people feel respected, supported, and able to do their best work. We believe different perspectives make us stronger and lead to better outcomes—for our teams, our partners, and our business.

We strive to build an environment where individuals are treated fairly, opportunities are accessible, and everyone is held to a high standard of respect and accountability. We're always learning and evolving as a company, and we continue to take thoughtful steps to support our people and strengthen our culture.

About gumgum

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