Sales Support Associate
MongoDB seeks a SalesOps Associate in Gurugram to support its sales organization with data maintenance, case management, and automation. This hybrid role offers mentorship, equity, and generous parental leave.
Responsibilities
- Perform data maintenance and cleanup initiatives such as Account Hierarchy and merging accounts/contacts.
- Provide front-line support for Sales via the Sales Operations Case Queue, including triage and resolution.
- Serve as initial escalation point from other Sales Support functions.
- Configure and set up tasks in Salesforce.com and other sales tools.
- Write SQL queries to automate manual processes and create dashboards.
About the role
The SalesOps Associate provides front-line support to our rapidly-growing sales organization, including answering inquiries, maintaining data health, performing research and working on tasks that enable Account Executives to take data driven decisions, and maintaining the health of our sales tools and systems.
MongoDB’s SalesOps Associates are mentored and coached by highly-skilled Sales Operations leaders with shown track records. SalesOps Associates will gain practical, real-world sales operations experience, along with exposure to the best sales methodology in the industry.
This experience provides an enviable foundation for your business career, whether you are passionate about a future in leadership or sales. We are looking to speak to candidates who are based in Gurugram for our hybrid working model. g. g.
Salesforce, Zendesk, Jira and similar tools Able to handle and work with large volume of data Understanding of sales cycle and process & data segmentation Must have hands on experience on Microsoft Office/G suite and intermediate proficiency in Advanced Excel and Macros Must show process and business oriented mindset Must have critical thinking, attention to detail, problem solving and troubleshooting attitude Should have problem identification and articulation skills Experience - 3 yrs in SQL Strong Automation Skills with experience in SQL/BI Good Data warehouse knowledge Bachelor’s degree or higher in Operations, Business, Project Management, Engineering Open-minded, creative, and proactive thinking Prior experience working with bulk update tools like the workbench Behavioral & Engagement Expectations Team player Open to feedback Contributor in meetings Assertiveness Stakeholder management Able to carry out repetitive work Collaborative mindset Customer-Focused Mindset Problem-solving attitude Analytical skills Perks & Benefits Macbooks are company-standard Competitive salary and equity Comprehensive Health cover, dental cover, travel insurance & Life Insurance 20 weeks of Paternity and 26 weeks of Maternity leave to spend time with new arrivals About MongoDB MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market.
We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform—the most widely available, globally distributed database on the market—helps organizations modernize legacy workloads, embrace innovation, and unleash AI.
Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure. With offices worldwide and nearly 60,000 customers—including 75% of the Fortune 100 and AI-native startups—relying on MongoDB for their most important applications, we’re powering the next era of software.
Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone.
From employee affinity groups, to fertility assistance and a generous parental leave policy , we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB , and help us make an impact on the world!
MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter. MongoDB is an equal opportunities employer.
About MongoDB
Visit mongodb.com for more.