Enterprise Customer Success Manager

<div class="content-intro"><p><span style="font-family: arial, helvetica, sans-serif;"><strong>Who we are</strong></span></p> <p><span style="font-weight: 300; font-family: arial, helvetica, sans-serif;">Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations.

At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy.

</span></p> <p><span style="font-weight: 300; font-family: arial, helvetica, sans-serif;">Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring.

&nbsp;</p> <p>In this role, your impact is felt across the physical operations that run our world. Your strategic guidance directly influences the safety of thousands of frontline workers and the efficiency of global supply chains.

You will lead a fundamental shift in how our customers view technology, moving them from solving individual problems to positioning Samsara as the strategic platform that underpins their entire operation. By architecting joint success plans that define critical objectives and metrics, you will gameplan on new workflows to ensure our largest partners achieve their multi-year business goals.

&nbsp;</p> <p><strong>You should apply if:</strong></p> <ul> <li><strong>You want to lead high-impact, mission-critical partnerships:</strong> You are ready to manage Samsara’s largest and most complex accounts where the stakes involve global supply chains and large-scale infrastructure.

</li> <li><strong>You have a talent for strategic influence: </strong>You have the diplomatic poise to guide executive stakeholders toward a proactive platform strategy. </li> <li><strong>You are an internal catalyst for innovation:</strong> You have the experience to advocate for mission-critical customer initiatives by influencing internal roadmaps across Product, Finance, and Legal.

</li> <li><strong>You are committed to building for the long term: </strong>You understand that proving value in the Enterprise Select space takes resolve and strategic foresight.

</li> </ul><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p><span style="font-size: 16px;">Annual on-target earnings (OTE) range for full-time employees for this position is below and depends on your city of residence.

50</span><span class="divider">&mdash;</span><span>$131,600 USD</span></div></div></div><div class="content-conclusion"><p><strong>Total Rewards</strong></p> <p>At Samsara, we build for the people who keep the global economy moving. com/company/careers/benefits">our rewards</a> are designed to fuel high-impact builders.

Our compensation program delivers above-market total compensation through a combination of base salary, performance-based bonus/variable pay, and equity (for eligible roles) in a high-growth public company.

</p> <p>Beyond compensation, we provide the foundations that enable long-term success: a flexible, employee-led remote model, a professional development stipend, comprehensive health and parental leave plans, and more.

</p> <p><strong>Flexible Working&nbsp;</strong></p> <p><span style="font-weight: 400;">At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements.

For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements.

Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. </span></p> <p><strong>Belonging at Samsara</strong></p> <p>At Samsara, we welcome everyone regardless of their background.

All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law.

</p> <p><strong>Accommodations&nbsp;</strong></p> <p>Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. com/privacyPolicy">Tofu</a>, a fraud detection tool, to validate the authenticity of applications and protect against identity fraud.

This ensures we are connecting with real people and allows us to prioritize genuine candidates. </p> <p><strong>Fraudulent Employment Offers</strong></p> <p>Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. co.