• In this role, you'll research competitors, track market movements, and develop industry intelligence assets that support our product, sales, and marketing teams
• You'll spend time analyzing the industry landscape, monitoring industry trends, and creating frameworks and materials
• This role will support teams across the company to understand how we position against competitors
• You will build expertise in industry intelligence and market strategy
• Tracking competitors in meetings, chat, events, AI, and collaboration spaces to maintain comprehensive market awareness
• Identifying emerging threats and opportunities, and ensure our strategy remains responsive to industry dynamics
• Monitoring product updates, feature releases, and roadmap announcements to anticipate industry moves
• Informing our product strategy and enabling proactive positioning before market shifts occur
• Researching pricing changes, packaging strategies, and market positioning
• Optimizing our own pricing strategy, identify market gaps, and ensure industry value propositions that resonate with target customers (B2B and B2C)
• Analyzing competitor messaging, marketing campaigns, and customer communications to understand how competitors position themselves, identify messaging opportunities for differentiation, and develop more effective counter-positioning strategies
• Assist in building industry frameworks and comparison materials
• Supporting the creation of battle cards, briefs, and positioning documents to help sales and online routes to market
• Maintaining market intelligence repository and knowledge base, developing clear summaries, comparison tables, and presentation slides that make insights accessible to stakeholders
• Provide market intelligence support to Product, Sales, and Marketing teams
• Contributing to sales enablement by developing industry insights and training materials
• Supporting product launches and go-to-market strategies with market input

Assisting in preparing findings, presentations, and recommendations for stakeholders

• This is a good fit if you're early in your career and enjoy research and strategic analysis
• Bachelor's degree in Business, Marketing, Economics, or equivalent experience
• 1-2 years in market intelligence, market research, business analysis, or similar work (internships count)
• Solid analytical and research skills
• Excellent written and verbal communication abilities
• Ability to synthesize complex information into clear insights

Familiarity with SaaS business models and collaboration software markets, including video conferencing, chat platforms, or AI tools

$64,300.00 $128,600.00

• In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value
• Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience

BenefitsAs part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways