• Reports to: Director of Food and Beverage FLSA: Exempt Salaried
• Manages all food and beverage services for the facility, including services of meetings, bars, and concessions
• Ensures food and beverage service operates efficiently and effectively and maintains DHEC standards
• Oversees all food and beverage service at the concession level to provide quick, quality service to all patrons
• Recruits, interviews, hires, and trains new staff
• Oversees the daily workflow and scheduling of the department
• Handles discipline and termination of employees in conjunction with HR
• Coordinates with Kitchen staff and other functional areas on the timing and production of service
• Makes sure all spaces are clean and orderly after each event/ end of day
• Fulfills appropriate staffing for each event involving concession (bar or cart) service
• Manages full operations of concessions during an event
• Trains all staff in food service
• Ensures bars meet and operate according to laws and regulations
• Schedules and monitors labor in accordance to need and fiscal budget
• Maintains timesheets for payroll accuracy
• POS knowledge, operation and troubleshooting preferred
• Accounts for and reconciles POS systems and revenues
• Ensures a Health Department Score of 95 or higher
• Hires and trains all servers, cashiers, bartenders, and other required staff
• Maintains an active role in local hospitality community and professional associations (at least 1 of the two required organizations)
• MUST conduct pre-shift meetings to reinforce training, provide updates, reinforce procedure and practices, and receive feedback from staff

Duties typically associated with a career in baseball, including: pulling tarp, working festivals and parades, maintaining team’s office hours – both before, during and after the season

• Advanced verbal and written communication skills
• Customer service skills to provide excellent service and hospitality
• Excellent organizational skills and attention to detail, providing consistency in every aspect of service
• Excellent time management skills with a proven ability to meet deadlines
• High emotional intelligence, strong supervisory and leadership skills
• Ability to prioritize tasks and to delegate them when appropriate
• Ability to function well in a high-paced and at times stressful environment and adapt to the circumstances
• Proficient with Microsoft Office Suite or related software
• Ability to receive and maintain a Safe Serve Certification
• Prolonged periods of sitting at a desk and working on a computer
• Must be able to lift up to 50 pounds at times

Must be able to stoop, move equipment, and stand for long periods of times