- Develop and execute strategic business plans to meet or exceed financial targets across wholesale accounts and owned retail doors
- Analyze weekly and monthly sales reports to identify trends, opportunities, and call cycle productivity
- Track sell-out performance against objectives to proactively mitigate market share risk
- Review retail forecasts by door and communicate progress to Sales and Training teams, driving action plans to address gaps
- Manage freelance and Travel & Entertainment (T&E) budgets with accurate monthly expense review
- Plan, execute, and recap high-impact events in line with marketing guidelines, including pre-event timelines and post-event debriefs
- Submit monthly recaps with competitive insights, event imagery, and emerging market trends to inform future strategy
- Build and strengthen relationships with Department Managers, Beauty Specialists, and Visual Managers to secure optimal brand placement and support
- Lead quarterly retailer meetings to align event calendars and promotional strategies
- Drive targeted growth through active field selling, side-by-side coaching, and retailer engagement
- Ensure consistent execution across counters, towers, and displays; partner with field teams to maintain brand standards and escalate gaps as needed
- Deliver short, impactful weekly training sessions during store visits focused on selling skills, product knowledge, and brand advocacy
- Act as a brand ambassador, motivating teams with high energy and passion to inspire both selling and buying
- Oversee daily operations of standalone boutiques in partnership with Retail Operations, Demand Planning/Supply Chain, and Visual Merchandising
- Conduct daily and weekly inventory checks, resolving stock issues promptly with cross-functional teams
- Drive a customer-centric omnichannel experience, ensuring in-store execution reflects the brand’s digital promise
- Partner with store teams to build and retain active client bases through consistent outreach and follow-up
- Recruit, lead, and develop a geographically dispersed team of People Leaders, Store Managers, Account Executives, and Freelancers
- Establish clear communication loops to keep remote teams connected, motivated, and aligned with corporate priorities
Monitor freelance productivity, manage bookings, and ensure payroll deadlines are met