- Business Review Management: Lead the preparation, data compilation and final packaging of materials for key leadership forums, including Weekly Business Reviews (WBRs) and Quarterly Planning sessions, ensuring high-quality presentations.
Sales Reporting and Analysis: Oversee the compilation, analysis and distribution of regular and ad-hoc sales performance reports, growth metrics and progress updates against sales targets for the Global Sales Vendor leadership team, providing actionable insights.
GTM Documentation and Optimization: Direct the development, documentation, and maintenance of Standard Operating Procedures (SOPs) and process playbooks that ensure Go-to-Market (GTM) alignment and drive optimal operational execution to successfully achieve targets.
- Strategic Business Operations: Provide proactive, high-leverage organizational and business operations support to Global Sales Vendor leadership teams for critical initiatives, off-sites and planning cycles, enhancing strategic outcomes.
- Automation Initiatives: Identify, propose and implement opportunities to automate reporting and repetitive tasks, driving increased business productivity and focus across the GSV team.
- AI Enhancement of Business Operations: Explore and implement AI-driven solutions to enhance business operations, improve data accuracy, streamline processes and facilitate more effective decision-making across the organization.
- Internal Communication Management: Manage and coordinate communication flows regarding strategy shifts, reporting changes and process updates across global sales teams, ensuring clarity and alignment.
- Root Cause Analysis (RCA): Conduct thorough Root Cause Analysis on reporting discrepancies and vendor process deviations, ensuring data integrity and process compliance to achieve strategic goals.
- Who you are
- We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
- Bachelor's degree in Business Administration, Operations Management, or a related field.
- 5+ years of experience in a role focused on Sales Operations, Business Operations or Sales Enablement Support with a proven track record of leadership and strategic impact.
- Demonstrated proficiency in creating business reports and preparing executive-level presentation materials (e.g., WBRs, QBRs).
- Expertise with CRM platforms (e.g., Salesforce ) and experience in extracting and analyzing data for reporting purposes.
- Strong documentation skills with experience in developing clear, concise Standard Operating Procedures (SOPs) for sales and operational teams.
- Advanced analytical skills, with the capability to interpret sales performance data and identify actionable trends.
- Experience operating with a high degree of autonomy in a geographically distributed team environment spanning global time zones.
- Background in managing complex project timelines and providing strategic administrative support in a fast-paced environment.
- Certification in project management or business analysis methodologies.
- Proficiency with BI/Data visualization tools (e.g., Tableau, Looker) or advanced skills in spreadsheet software for sophisticated sales reporting.
- Competencies
- Exceptional organizational and time management skills required for coordinating business rhythms and executive-level initiatives.
- Excellent written and verbal communication abilities, particularly in distilling complex data into clear and compelling takeaways for diverse audiences.
- Proactive problem-solving mindset with a strong bias for action and meticulous attention to detail.
- Ability to work independently, navigate ambiguity, and effectively strategically align across multiple leadership stakeholders and their initiatives.
