*Data Center Manager – ACTIVE SECURITY CLEARANCE REQUIRED (Ft
- As an Oracle Manager, you will have an opportunity to develop skills related to DC Operations and develop strategic initiatives to guide program growth and continuous improvement
- You will oversee teams that will troubleshoot and solve the most complex infrastructure issues at a broad scope to include hardware, software, and overarching data center deployments and solutions
You will create maintain and improve processes and documentation on technologies you support, understand all aspects of the equipment you support, know how to innovate, and make decisions on your own, take direction and feedback when it is given, pay attention to all details involved
- As well, contribute to establishing annual KPIs and goals for the staff and managing the employee lifecycle against that
- Act tactically and think strategically to build a program
- The OCI Manager will be expected to question current process in the quest of bringing a better product to our end users
- This will include developing standardization, innovate to simplify, increase efficiency while driving down cost
- Ensure that contractors and vendors are delivering quality services and that all SLAs are being met
- Execute large scale projects and embracing change
- A successful Manager will develop streamlined reporting to track KPIs and manage performance against those, showing year over year growth and improvement
- This will include effective incident management strategies to oversee problem ticket queues and building an organization of trust and collaboration not only within their own team but with partner teams as well
- Open to provide after-hours support as needed
- Project management, organization and problem-solving skills with a drive for results
- The position has a physical component requiring the ability to lift up to 75 lbs and may require working in cramped spaces or elevated locations
- Continuous improvement methodologies
- Work with a world class team to develop, implement, and support cutting edge Oracle technology
- Manages a team maintaining and/or implementing software project(s) and/or internal systems
- Defines, documents, and manages scope, expectations, implementation approach, deliverables, and acceptance testing criteria
- Leads a specialized area which may have diverse functional elements
- Frequently interacts with supervisors and/or functional peer group managers
- May interact with senior management
Defines, documents and manages scope, expectations, implementation approach, deliverables and acceptance testing criteria *Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates. Range and benefit information provided in this posting are specific to the stated locations only**
