• A working knowledge of server hardware and the desire to participate in projects at a large-scale data center is central to this role
• This position will work to resolve and diagnose compute issues at scale, escalate issues, and work with remote engineering teams
• Additionally, this role will support rack lifecycle processes with a focus on helping build out and support cloud scale compute and storage environments
• This person should enjoy working in a fast-paced environment where adaptability and flexibility will be key to their success
• Work within Company's ticketing system
• First point of contact for break fix technicians
• Responsible for assisting with projects (retrofits, new process details, etc.) and repairs throughout the data center
• Understand and debug hardware and Linux OS related issues
• Identify and help create documentation for the global data center knowledge base
• Assist with process improvements and best practices in data center operations
• Participate in on-call rotation (once a month on call for a week, after hours, first point of contact)

• Must obtain work authorization in the country of employment at the time of hire and maintain ongoing work authorization during employment
• Currently has, or is in the process of obtaining, a Bachelor's or Master's degree in technical field, or equivalent experience/certification
• Knowledge of Linux and server hardware support
• Working knowledge and experience in at least one of the following core areas: Networking, Programming/Scripting, Hardware, or OS repair
• Solid communication skills are a requirement for this role
• Company participates in the E-Verify program in certain locations, as required by law
• Company is seeking a Production Operations Engineer looking to apply their technical skills in a fast-paced and complex environment
• A working knowledge of server hardware and the desire to participate in projects at a large-scale data center is central to this role

This person should enjoy working in a fast-paced environment where adaptability and flexibility will be key to their success *Required Skills:**

$34.13/hour to $49.52/hour + bonus + equity + benefits $34.13/hour to $49.52/hour + bonus + equity + benefits