• You will collaborate with a combination of internal and external resources and bring your expertise from medium to large Organization(s) to expand to a global scale, following standards of the Retail Apparel industry
• As a Business Systems Analyst, you will report to our Director, Business Systems
• You will play a crucial role in overseeing and enhancing the company's enterprise systems
• Your deep expertise implementing and supporting Microsoft Dynamics 365 Finance & Operations (“F&O”) Sales related configuration, extensions, integrations, and reporting will help ensure efficient and reliable business processes
• As Business Analyst, you will be very hands-on, to help the team delivering on both projects and production supports areas
• Your business acumen will allow you to provide recommendations/solutions to our business stakeholders, as we will implement enhancements, always in alignment with the company’s roadmap and priorities
• Your cross-functional experience and understanding of Sales Operations , will allow you to maintain visibility/coordination to/with stakeholders/other IT partners supporting our Wholesale Sales and Sales Operations teams for our B2B and D2C channels

Your techno-functional systems knowledge, excellent problem-solving abilities and focus on delivering and supporting complete, high-quality solutions, will allow you to deliver significant value and learn new skills as Company continues to expand and improve its enterprise technology portfolio

• Facilitate cross-functional interactions when needed
• Align Solutions with Business Goals: Ensure that the D365 F&O ERP system and other enterprise applications function in alignment and support of Company's broader business objectives, vision, and strategy

Deliver and Support System Integrations and Enhancements: Design, configure and test core ERP solutions and design, test and support extensions within ERP as well as integrations with other enterprise business applications in alignment with the needs of the business

• Troubleshoot and Resolve Complex Issues: Provide leadership in troubleshooting and resolving complex production issues within and across D365 and other enterprise systems
• Optimize Business Processes: Utilize your deep business acumen and knowledge of D365 ERP modules to optimize business processes and system performance
• Collaborate with Key Stakeholders: Work closely with business partners and other technology team members, providing insights on system requirements, design, and implementation strategies
• Documentation and Compliance: Ensure meticulous documentation of system changes for future reference and compliance for all configurations, extensions, forms, integrations and reports

Stay Updated with Industry Trends: Maintain an up-to-date understanding of new functionality being released in D365 F&O and other relevant services and applications as well as industry trends to ensure Company is at the forefront of technological advancements

7+ years of experience with progressive responsibility in Dynamics ERP implementations, upgrades, and end user support, including design/build/test/deployment of new functionality as well as troubleshooting and root cause analysis of production issues

• Proficient in Agile delivery methods and Azure DevOps
• Excellent written and verbal communication skills
• Knowledge of D365 Architecture – environments, LCS, environments tiers, security roles

Integration awareness – familiar with common integration patterns (DMF, APIs, …)

• Strong techno-functional background in D365 F&O Sales, and Orders Management, including Order Entry (Manual, Integrated), Allocation and Picklist

Proven ability to take on complex assignments with minimal supervision, deliver complete solutions, demonstrate ownership and attention to detail, and build great relationships with and work collaboratively with business stakeholders, project managers, and other technology teams

• Health Insurance
• Savings and Retirement Plan
• Employee Assistance Program
• Generous Company Discount & Industry Perks
• Paid Time Off
• Wellness & Fitness benefits

The salary range for this role is $117,000 per year - $135,000 per year $117,000-$117,000 per year