• Candidates located in the West will be given priority consideration

Company Customer Success Services helps customers achieve both IT and financial goals by focusing on the continual operational improvement of the Company stack (servers, storage, database, middleware, and applications and Company SaaS, PaaS, and IaaS cloud solutions)

• From planning to optimizing, Company CSS spans all phases of the Company solution lifecycle, helping customers align their IT and business strategies, improve system performance, and gain a competitive edge

A designated team of service engineers, technical account managers, and product authorities provides highly engineered solutions—including validated methods; standard methodologies; and proactive, personalized assistance—to help ensure continual operational improvement, smoother upgrades, higher system availability, and better overall system performance

• Depending on the chosen level of service engagement, customers can customize the scope and frequency of these flexible offerings to match their specific business needs
• This highly engineered approach to continual operational improvements helps customers extract more value from their Company systems—with greater speed and less disruption to their business

As the CSS Sales Representative, you’ll be responsible for closing service engagements within a defined set of strategic Hospitality and Travel accounts, selling to commercial customers in the Western States, with up to 30% travel required *Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.Range and benefit information provided in this posting are specific to the stated locations only**

• Company CSS helps customers proactively handle their Company investment for maximum business results

• Possess strategic account planning and effective presentation skills over Web Conference and in person
• Collaboration skills with both internal and external partners
• Possess extensive knowledge of consultative selling of strategic service solutions within commercial accounts
• Be a “hunter” with a proven track record to gain immediately creditability with C-level executives

• US: Hiring Range in USD from: $113,100 to $185,100 per annum
• May be eligible for equity
• Eligible for commission with an estimated pay mix of 50/50
• Company maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Company’s differing products, industries and lines of business
• Company US offers a comprehensive benefits package which includes the following:
• Medical, dental, and vision insurance, including expert medical opinion
• Short term disability and long term disability
• Life insurance and AD&D
• Supplemental life insurance (Employee/Spouse/Child)
• Health care and dependent care Flexible Spending Accounts
• Pre-tax commuter and parking benefits
• 401(k) Savings and Investment Plan with company match
• Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position
• Accrued Vacation is provided to all other employees eligible for vacation benefits
• For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment
• Vacation accrual is prorated for employees working between 20 and 34 hours per week
• Employees working fewer than 20 hours per week are not eligible for vacation
• 11 paid holidays
• Paid sick leave: 72 hours of paid sick leave upon date of hire
• Refreshes each calendar year
• Unused balance will carry over each year up to a maximum cap of 112 hours
• Paid parental leave
• Adoption assistance
• Employee Stock Purchase Plan
• Financial planning and group legal
• Voluntary benefits including auto, homeowner and pet insurance
• We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options
• We also encourage employees to give back to their communities through our volunteer programs