• About the Opportunity: Perform validation activities both in-house and at customer locations
• Validation support will include both verbal and written assistance to customers, the technical support team, and sales associates
• Location : This is a fully on-site position reporting to the Wood Dale, IL facility, with an expectation to be on-site 5 days per week
• The role includes up to 50% travel to customer locations across the continental United States
• Validation ( (Primary Function - Equipment Qualification) )
• Perform on-site validation (Installation, Operational, Performance Qualifications) and calibration execution at customer locations throughout North America
• Perform in-house validation (Factory Acceptance Testing) and calibration execution
• Assist with developing, writing and revising validation protocols and calibration procedures
• Assist in keeping validation equipment organized, functional and compliant
• Assist in quoting validation services and documents
• Work in conjunction with our technical support department to provide validation and calibration support to our customers
• Providing support on customer generated testing protocols
• Assist in keeping team members up to date with the latest industry trends and regulatory requirements
• Perform various project activities to ensure that deadlines are met
• Encourage activities that grow and enhance the validation business
• Perform duties as assigned
• Technical Support (secondary function)
• Provide telephone technical support to customers as needed on product operation, maintenance and repair of biomedical products
• Must be able to work assigned shifts, including occasional nights and weekends

Must continuously comply with company policies and procedures

• Up to 50% travel required (North America)
• Trained in Calibration, Validation or GLP/GMP procedures
• Must have good communication skills (written and verbal)
• Problem solving and collaboration skills a must
• Computer literate - MS Office a must
• Strong drive to achieve customer satisfaction
• Occasional lifting, bending, kneeling, climbing ladders required
• Extensive writing as part of validation protocol execution required

Occasional extended periods of time standing and/or walking required

• The hiring range for this position is: $60,000 - $80,000 , plus individuals may be eligible for an annual discretionary bonus

PHCNA offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation and more