• As a In-Store Sales Associate, you are a valuable team player integral to bringing our brand to life for our customers, fostering engagement and connections
• Your primary role involves engaging with customers and providing exceptional customer service to build brand loyalty
• With your expertise in product knowledge, you can educate, inform, inspire, and assist customers in putting together stylish ensembles
• By collaborating with your leadership team, you will work towards providing customers with a best-in-class shopping experience using a unified omni-channel strategy
• Show consideration to both clients and colleagues, playing a role in promoting a positive work environment
• Build customer allegiance by educating clients on how they can benefit from participating in our loyalty schemes
• Establish connections with clients and employ suggestive selling tactics to drive sales and enhance service efficiency
• Enhance the overall customer journey by harnessing the power of omnichannel services
• Take ownership of personal targets that are instrumental in realizing the store's goals and performance
• Provide help where needed, whether it be on the sales floor, in the fitting rooms, at the cash register, or in the back of the store
• Keep your work area in a neat and organized state to enhance your efficiency
• Deal with all customer engagement and return concerns in a courteous and professional manner

Conduct operational processes with a high level of efficiency and effectiveness

• A good communicator with the ability to effectively interact with customers and your team to meet goals
• A customer-focused service provider both on and off the sales floor to help deliver an exceptional experience for our customers
• Passionate about retail and thrive in a fastpaced environment
• A problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required
• Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts
• Able to utilize retail technology

Able to maneuver around sales floor, stockroom and office and lift up to 30 lbs

• Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees
• A Paid Time Off plan that outshines others in the industry
• Up to five hours per month are available for employees to volunteer at a charity during their scheduled work time
• The company's 401(k) plan is comprehensive, with contributions matched for up to four percent of employees' base pay
• A program for employees to purchase company stock involves offering shares at a discounted rate to eligible participants

Insurance provisions for medical, dental, vision, and life needs