• A skilled position responsible for installation, set up, repair and ongoing maintenance of vending, cooling and/or fountain equipment at customer accounts
• Diagnoses equipment problems, uses judgment to determine how to best repair or replace
• Position works independently and has frequent customer contact
• May require lifting, carrying, pulling and/or moving between 20 and 45 pounds repeatedly over workday Requires kneeling, squatting, crouching, crawling and bending when making repairs, often in low places
• Position may require moving vending machines weighing 800-1200 pounds
• Repair and perform preventative maintenance on marketing equipment
• Unload and reload with products as necessary
• Educate customers on basic equipment repair and upkeep procedures
• Install equipment by making holes and route lines to connect products to dispensing unit, connecting water and gas supply and finding drains for units with ice
• For box syrup, build racks and connect lines
• Fill installed equipment and adjust to proper mixture
• Prioritize and schedule service and PM calls to meet customer service windows
• Drive to location, evaluate situation and perform necessary work (may include plumbing, electricity, refrigeration, carpentry)
• Collect accurate and complete equipment and customer information
• Remove old parts and replace with new parts
• Maintain parts inventory on service truck
• Establish positive relationship with contacts at service calls
• After each call, complete paperwork on job and call in paperwork every two hours
• Transport miscellaneous items (e.g., compressors for repair/scrap, cardboard for recycle, etc.)

Regular, reliable, predictable attendance

• 18 years or older
• 21 years or older if CDL Required
• Valid U.S. CDL license with Non-Excepted Interstate Status (if applicable)
• Note: In all California locations except Stockton, both non-excepted intrastate and non-excepted interstate status are accepted for this position
• In Stockton, CA, only non-excepted interstate status is accepted
• Pass DOT Physical and DOT Road-test (if required)
• Adhere to DOT Regulations
• Senior technician requires certification in refrigeration
• Must be able to pass refrigeration certification Type I/Type II practices (if applicable)
• Ability to communicate effectively in English if CDL required

Generating and setting work schedules (e.g., determining priority of work, building work schedules, etc.)

• Working with mechanical systems (e.g., knowing mechanical concepts, troubleshooting and repairing appliances, performing basic household repair in plumbing, circuits, fuses, and electrical components, operating hand tools and power tools, etc.)
• Serving customers (e.g., resolving customer issues, ensuring appropriate communication with store managers, following up on customer requests, etc.)
• Working with basic refrigeration systems (e.g., understanding refrigeration cycle, Freon, compressors, evaporators, condensers, etc.)
• Working with electrical systems (e.g., understanding flow, wiring, outlets, etc.)
• Working with plumbing (e.g., working with drains, water supply, ice makers, shut-off valves, sweating copper, filtration systems, etc.)

Equipment installation (e.g., HVAC, refrigeration, auto, copiers, fountain products, etc.)

PBNA $26.05 / hour