• Act as the primary technical liaison and subject matter expert for Bizlink’s data center power solutions
• Provide in-depth support, solution design guidance, and troubleshooting to drive product adoption and implementation
• Build and maintain strong, trusted relationships with key customer stakeholders
• Conducting on-site visits frequently to support product integration and troubleshoot issues
• Address technical issues by replicating failures, performing preliminary analysis, and resolving complex problems directly with the customer
• Modify 3D CADs as needed for immediate customer support and to communicate customer feedback to the internal R&D team
• Coordinate with internal cross-functional teams to ensure seamless business activities and timely support
• Conduct product presentations and demonstrations to educate customers on product capabilities
• Stay informed on industry trends and monitor competitor activities to highlight Bizlink’s value propositions

Support any other tasks assigned by management

• Bachelor's or Master's degree in Mechanical Engineering or a related discipline
• 3+ years of experience in customer-facing roles, preferably in a technical or sales environment
• Strong understanding of High-Power architecture and components for datacenter, networking, storage, and compute technologies
• A self-driven and highly motivated attitude with a strong desire to learn, grow, and succeed in a fast-paced environment
• The ability to work independently and take initiative while collaborating effectively with cross-functional teams
• Strong communication skills and the ability to build rapport with customers and internal teams

A proactive approach to problem-solving and a willingness to take on new challenges

Pay: $80,000.00 - $110,000.00 per year