- Team members work directly with customers to resolve issues and flag potential concerns
- You’ll be identifying emerging fraud threats, financial crime risk, and maintaining our systems and controls
- Monitoring fraud risk throughout the customer lifecycle to provide timely detection of emerging patterns in criminal activity
- Analysing fraudster profiles and types of fraud being encountered (synthetic identities, money mules, etc.)
- Developing solutions to reduce fraud risk and financial losses, while minimising the impact on good customers
- Evaluating external partners (e.g., risk data providers, transaction monitoring solutions) to supplement our fraud detection and remediation capabilities
- Defining capability roadmaps to deliver gains in key performance indicators (KPIs)
- Conducting risk assessments of new or changing products and features, with proposals for the appropriate controls to support a successful deployment
- Reporting on fraud matters to local MLRO, head of branches, and regulators in Mexico
Working on transposing regulatory landscape changes towards Revolut‘s processes and procedures