At Toloka AI we create data that powers leading GenAI models and innovations. We work with frontier labs, big tech, renowned AI startups, enterprises and non-profit research organizations worldwide. We use a combination of Experts + Crowd + Tech Platform to teach AI models to reason and evaluate their efficacy and safety. We have experts in more than 50 different domains—from doctors and lawyers to physicists and engineers—and boast one of the most diverse global crowds, representing over 100 countries and speaking 40+ languages. We are a well-funded startup with an enviable portfolio of clients including Anthropic, Amazon, Microsoft, poolside, Recraft, and Shopify.

Recently, we secured strategic investment led by Bezos Expeditions with participation from Mikhail Parakhin, CTO of Shopify and board advisor to leading GenAI companies, who now serves as our Chairman of the Board. Our remote-first team is globally distributed around the world: USA, UK, the Netherlands, Czech Republic, Serbia, and more. We are headquartered in Amsterdam.

• What Tendem is

Tendem AI — the first hybrid AI+human agent, an Uber for knowledge work. We take in a client’s request and use an AI workflow supervised and refined by human experts to produce high-quality deliverables. It is positioned as an alternative to both pure AI assistants and freelance platforms, aiming to give the speed of AI with the reliability and accountability of experienced professionals.​

At the heart of Tendem is a hybrid LLM+human execution agent. It breaks down tasks, plans, executes, knows its own limits, selects an expert from the Toloka marketplace, and brings them into the loop. The agent and the expert work in a tight feedback cycle — passing drafts back and forth, checking each other’s work. Tendem understands what’s happening inside the task, manages it end-to-end, and is accountable for the final outcome. This is no longer traditional client–freelancer matching only.

• Problem Tendem solves
• Tendem is built for busy professionals who need to delegate tasks and trust the result.
• Versus AI-only tools: Tendem delivers 1.8x higher quality, with consistent reliability and manageable turnaround times.

Versus human-only freelance platforms: Tendem achieves 2.1x faster delivery while maintaining 1.4x better output quality, thanks to its integrated AI-human workflow. https://toloka.ai/blog/introducing-tendem/

• Where We Are Now — Key Challenges

Early Soft Launch. The product is live, early users are coming in, and we are in the process of validating whether the initial value proposition truly resonates. We see signs of traction, but the core value needs to be demonstrated with clear use cases and metrics before we commit to scale.

As a Growth Product Designer, you will play a critical role in shaping how users discover, onboard, and realize ongoing value from Tendem. You will design high-impact experiences across the entire user journey—from acquisition and activation to adoption and virality—directly influencing how users experience Tendem for the first time and how they continue to engage with our platform at scale.

• You will:
• Design and optimize high-converting growth funnels tailored to different user segments
• Lead the design of growth-focused features and experiments from ideation through launch, iterating based on insights from user research and quantitative data
• Partner closely with Product Managers, Engineers, Data Analysts, Marketing, and other cross-functional stakeholders to define hypotheses, design experiments, and measure impact on key growth metrics
• Champion high design quality and consistency, collaborating with the design systems team to align with our broader product experience
• Clearly communicate design rationale and solutions, proactively seeking feedback and alignment from stakeholders
• Explore and leverage AI tools to accelerate validation, discovery, and prototyping
• What We’re Looking For
• 5+ years of product design experience, ideally in growth-focused roles, with a portfolio showcasing your design thinking and impact
• Experience designing and running data-driven experiments and iterating based on results
• Experience working on projects that have a direct impact on product usage or revenue
• Good understanding of core growth concepts for SaaS products and platforms (e.g., user acquisition, onboarding, retention)
• Ability to balance business goals with user needs, delivering high-quality, user-centric designs
• Strong collaboration skills with cross-functional partners, including PMs, Engineers, Data Analysts, and other designers
• Proficiency in Figma and prototyping tools; experience with analytics platforms is a plus
• Clear communication and openness to feedback, with a desire to learn and grow as part of a team
• Growth mindset and a passion for experimentation
• Experience using AI tools to accelerate validation, prototyping, or design discovery
• What we can offer:
• You’ll have the opportunity to work on highly innovative, projects at the leading edge of AI development, and work with a genuinely dedicated and dynamic team of experts.
• You’ll also be working on projects with customers that are AI industry leaders and household names.
• You’re welcome to work remotely or in a hybrid way. You will also have some opportunity to create your work schedule with your manager.
• We’re currently seeking people who are interested to join us on a freelance full-time basis .