About the team

Creating long-term value for our users is central to our mission at Company. The Global Alliances and Channels team focuses on driving joint go-to-market through industry-specific solutions with our most important partners, including Global Systems Integrators (GSIs) such as Accenture, PwC, Infosys, and others, in addition to our strategic technology partners, including Salesforce, Adobe, AWS, CommerceTools, and others, to ultimately deliver joint value to our users. Our objective is to ensure users have access to the broadest set of Company solutions and the deepest set of technology and industry experts, while at the same time ensuring our partners and Company build large, mutually beneficial businesses together.

• What you’ll do

As the Global Strategic Alliances Leader for the Agentic Commerce and Retail industry, you will focus on driving the partner strategy for this industry, while delivering the credibility and thought leadership needed to build relationships and GTM solutions with our partners’ Retail industry practices to grow the value of our joint business specific to Agentic Commerce and Retail.

• A priority focus for this role will be to align partners with the transformative shift towards AI-driven shopping, ensuring they view Company as a strategic partner in this evolving landscape.
• You will be in tight alignment with our Industry GTM, Agentic Commerce GTM, and Product teams and also collaborate with the core sales, solution architects, and product marketing teams.

You will work to define and align Agentic solutions geared toward the Retail industry with select partners and broader customer and digital transformation initiatives where agentic commerce, payments, and billing are cornerstones. Success is measured by new user acquisition and revenue growth led and delivered by this cohort of partners. As an expert in Retail, this leader will bring immediate credibility when engaging with senior executives in our partners’ industry practices.

• Own identifying, prioritizing, and engaging with key Retail partners to build a global ecosystem that powers Company’s leadership in the industry.
• Accelerate the Company GTM strategy for the next wave of Agentic Commerce growth through the creation of partner solutions with our top partners.
• Facilitate effective co-selling strategies and execution with partners for agentic solutions.
• Own the overall partner plan to drive execution across enablement, solutions, marketing, investments, and GTM initiatives.
• Engage with the senior leaders of Company across product and go-to-market teams to align and influence strategy and roadmaps.
• Work with partners to embed Company in our partner Retail solutions and drive incremental pipeline via their routes to market.
• Engage deeply with the Company field teams to drive top-of-funnel and partner-led initiatives.
• Ensure partners are well-equipped to deliver the highest quality solutions and services offerings.
• Evangelize our top partners internally across Company and externally with users, analysts, and influencers.
• Enterprise selling – continue to stay engaged with account teams until the deal is signed and activated.
• Work in partnership with product and GTM teams to engage partners to provide insights to continue to shape industry-leading solutions.
• Who you are

The Global Strategic Alliances Lead for Retail will be an experienced professional with strong business strategy, business development, and partner go-to-market business model experience. You are capable of engaging in business-level and technical conversations at multiple levels of our partners’ organization.

• You’re an organized self-starter, an excellent communicator who is highly analytical and has a track record for improving the processes and organizations around you. You like to roll up your sleeves and make things happen.

The Global Strategic Alliances Lead for Retail will be a seasoned professional with strong business strategy, business development, and partner go-to-market business model experience. You are capable of engaging in business-level and technical conversations at multiple levels of our partners’ organization.

• We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
• 10+ years of experience leading field/partner teams with at least 4 years of global experience.
• Strong enterprise background delivering complex, innovative solutions at scale.
• Deep experience partnering with large systems integrators (Accenture, PwC, Infosys, etc.).
• Proven experience with enterprise software and services platforms including AWS, SFDC, Adobe, and similar products.
• Industry experience with Retail and Travel/Hospitality
• Understanding of the landscape and market opportunities with Agentic Commerce.
• Knowledge of the end to end retail process from content syndicators to order fulfillment.
• Strong track record of exceeding customer acquisition and revenue goals.
• Proven ability to present and evangelize new products and solutions to executives (business and technical) and external audiences.
• Proven ability to lead complex cross-functional global teams, including product and sales.
• Experience defining and implementing new business models.
• Experience in a top-tier Global SI firm or Enterprise Cloud Software firm.
• Start-up and early-stage company experience with demonstrated success growing customer adoption and top-line revenue globally.
• Master’s Degree in Business Administration.