• PR and Communications is a highly strategic and visible function team plays a key role in elevating the brand, shaping public perception, and driving awareness across global audiences
• As we continue to grow, we are seeking a strategic and experienced communications leader to head our crisis communications efforts globally
• In this high-impact role, you will partner closely with senior executives, legal, compliance, and regional teams to anticipate, manage, and respond to incidents that may impact our brand and reputation
• This role reports to the VP of PR and Communications and can be based in any European country where Jet Brains has a legal presence
• Develop and implement robust crisis communication strategies, including response frameworks, messaging playbooks, and FAQs
• Act as the operational lead during real-time crisis situations, coordinating closely with leadership and cross-functional teams
• Work closely with internal communications, legal, and compliance teams to ensure coordinated messaging and clear stakeholder alignment
• Monitor the global media and geopolitical and policy landscape to identify emerging risks and advise on proactive mitigation strategies
• Coordinate crisis responses across regions and time zones
• Establish and manage rapid-response protocols to help identify and handle crises and reputational risks
• Perform post-incident analysis and reporting to capture lessons learned and improve future readiness

Define and monitor KPIs to evaluate the effectiveness of response and preparedness programs

• The ideal candidate brings strategic insight, operational agility, and a clear, confident communication style
• They are comfortable navigating ambiguity and thrive in dynamic environments where preparation, speed, and judgment are critical
• 10+ years of experience in corporate communications, with significant focus on crisis and reputation management
• A degree in communications, journalism, public relations, or a related field
• Exceptional verbal and written communication skills; native-level proficiency in English
• Proven ability to lead communications during complex, high-stakes situations
• Experience working cross-functionally with senior stakeholders, including legal, compliance, and executive leadership
• Strong analytical and decision-making skills, with a calm and confident approach under pressure

Solid understanding of global tech, geopolitical, and regulatory trends impacting businesses