• GBS / Shared Services Strategy & Setup
• Design and implement shared services processes for IT and future business units
• Define operating models, governance, KPIs, and standard processes
• Build the "bricks" of the GBS: roles, responsibilities, tools, and scalable delivery structures
• Create business cases for expansion of services to other business factories
• Operational Execution (Years 1-2)
• Manage current IT service delivery across Manila and Bogota
• Optimize L1 and nearshore/offshore processes for productivity, cost-efficiency, and quality
• Establish SOPs, monitoring frameworks, and reporting mechanisms
• Strategic Leadership (Post-Year 2)
• Drive global strategy for the GBS network, scaling beyond IT to other business factories
• Align services with SGS's enterprise strategy and digital transformation goals
• Foster continuous improvement, innovation, and engineering excellence
• Build, mentor, and grow a high-performing global team
• Design career paths for operations and technical staff within the GBS
• Encourage a culture of ownership, innovation, and operational discipline
• Translate business needs into scalable services delivered through GBS
• Ensure standardization, predictability, and alignment with enterprise priorities
• Collaborate with local and global stakeholders to expand services beyond IT

Enjoy a flexible schedule and a hybrid work model

• Bachelor's degree in IT, Engineering, Business, or similar
• 10+ years in technology leadership, software engineering, or operations
• Proven experience setting up shared services or Global Business Services centers
• Experience building business cases for global service expansion
• 5+ years leading multi-location or offshore/nearshore teams
• Strong understanding of IT, digital engineering, cloud, and DevOps practices
• Ability to combine operational delivery with strategic planning
• Hands-on operational leader for the first 2 years, transitioning to strategic leadership
• Ability to build scalable processes from scratch
• Strong business acumen and financial understanding for business case creation
• Comfortable working in multi-location teams and fostering cross-cultural collaboration
• Join a globally recognized and stable company, a leader in the Testing, Inspection, and Certification (TIC) industry

Access continuous learning opportunities through SGS University and Campus

• Collaborate in a multinational environment with colleagues from various continents

Benefit from a comprehensive benefits platform