• Greet every guest with warmth, confidence, and respect, ensuring their arrival feels effortless and elegant
• Anticipate needs with generosity, whether through thoughtful gestures, offering refreshments, or providing direction within the boutique
• Demonstrate open‑mindedness when engaging with diverse clientele, adjusting tone and approach to create personalized, genuine connections
• Maintain poise and attentiveness during high‑traffic periods, acting as a calm, polished presence that anchors the front of the boutique
• Manage a guest list and queue with poise and patience and communicate strongly with leaders and teammates when necessary
• Operational & Hospitality Support
• Uphold Cartier’s standards of rigor by ensuring welcome areas, lounges, and refreshment stations are always immaculate, fully stocked, and inviting
• Support boutique operations through small but impactful gestures — serving beverages, restocking pantries, or assisting with hospitality during events or peak traffic
• Display sharing through collaboration with Client Engagement, Operations, and Sales teams to ensure a seamless flow of information and service
• Be proactive in identifying needs or opportunities to enhance the client experience — from small service details to operational improvements
• Team & Maison Collaboration
• Partner closely with Sales Managers, Client Engagement, and Security to ensure client arrivals, transitions, and waiting experiences are coordinated with rigor and care
• Exhibit generosity of spirit by supporting colleagues and taking initiative to help where needed, especially during peak moments or events
• Foster a culture of sharing and teamwork by maintaining open communication, mutual respect, and adaptability across all departments

Uphold the Maison’s standards through professional appearance, punctuality, and consistency — serving as a true ambassador of Cartier’s values

• Naturally personable, polished, and service‑oriented, with a passion for people and hospitality
• Demonstrates open‑mindedness and adaptability within a dynamic, fast‑paced luxury environment
• Balances warmth and approachability with rigor and discretion
• Thrives as part of a team, showing reliability, humility, and sharing in collective success

Embodies the Maison’s commitment to respect — for clients, colleagues, and the heritage of Cartier

• Richemont offers a generous compensation and benefits package for eligible employees
• We care about associates’ health and wellbeing and offer a comprehensive benefits program to support you and your loved ones
• Our core benefits include medical, dental, and vision programs
• Health savings and flexible spending accounts are available to support your financial needs, along with access to the employee assistance program for you and your household members
• The company offers income protection solutions including life insurance, disability benefits, and 401(k) with employer match
• Understanding the importance of wellness and work‑life‑balance, our package includes a wellness reimbursement benefit and paid time off

We also encourage associates to give back to their local community by using volunteer time off days to support important initiatives that drive change