About the team

The Company Professional Services team is focused on helping all our customers, from global enterprises to ambitious startups, quickly adopt and integrate Company's capabilities. Our Company Accelerate offering is a core part of our services portfolio, primarily supporting startups, SMBs, and enterprises with a more scalable onboarding approach.

• Users receive proactive guidance from our Accelerate team to ensure a successful launch, with a 12-week onboarding engagement. Users also gain access to implementation resources to stay aligned with Company's best practices.
• What you’ll do

As an Implementation Consultant, you will be managing the full onboarding cycle for mid-market and enterprise companies from contract signing through launch. You will proactively develop and manage integration architecture, change management strategy, and timelines. You will be expected to collaborate across departments, including Sales, Technical Services, Product, and Engineering, to ensure a successful transition for our clients.

• Proactively engaging and guiding users through the Company implementation process
• Develop, manage, and implement a customer’s integration architecture, change management strategy, and timeline
• Partner with other Sales and Technical Services teams to improve the overall Company user journey
• Engage with Product and Engineering teams to help drive product strategy for users
• Collaborate with teammates on strategic projects that improve and scale our implementation process and team operations
• Who you are
• We’re looking for enthusiastic and resilient individuals committed to go above and beyond for our customers. If it sounds like you, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
• Minimum requirements
• 1-3 years of relevant professional experience
• Experience in a customer-facing environment
• Strong analytical, quantitative and operational capabilities
• Comfort in operating in a highly ambiguous and fast paced environment
• Experience collaborating on multiple projects or initiatives simultaneously
• BSc or equivalent degree in a related field (technology, business administration, project management etc,)
• Exceptional communication and presentation skills
• Prior experience at a growth stage Internet/software company
• Experience in the payments industry
• Knowledge of APIs
• Knowledge of SQL
• Position Details
• Job Type: Full Time
• Location: Level 18, 383 Kent Street, Sydney, NSW, 2000

Open Date: 11 December 2025