- This is a high-impact role where you’ll evaluate complex coverage scenarios, guide litigation strategy, and communicate directly with policyholders, agents, and internal stakeholders
- This position does not involve claims handling
- Triage referrals, assess case facts, and determine coverage applicability using internal systems and state databases
- Draft formal coverage responses for policyholders, agents, and other stakeholders
- Manage communications throughout the case lifecycle
- Assign and oversee defense counsel, develop litigation strategies, and assemble supporting evidence
- Interpret Workers’ Compensation policies across voluntary and residual markets, including terminations, non-renewals, and lapses
- Address state-specific protocols, “Other States” provisions, and third-party insured claims
- Identify coverage trends and recommend corrective actions to improve outcomes and reduce risk
Work closely with Legal, Claims, and other departments on subpoena responses, invoice processing, and litigation monitoring
