• As a Process Optimization Intern, you will…
• Support the development, documentation, and enhancement of standardized retail processes
• Conduct time & motion studies, root cause analyses, and workflow observations to identify improvement opportunities
• Assist with the rollout of process pilots in select stores, collecting data and feedback to measure impact
• Build and maintain process maps, SOPs, and visual aids using tools like Visio or Miro
• Analyze operational data to support decision-making using Excel, PowerBI, or similar analytics platforms
• Partner with store teams, field leaders, and cross-functional departments to understand pain points and propose solutions
• Support the creation of training materials and communications related to new process implementations

Collaborate on labor planning, retail standards, or customer experience projects to drive continuous improvement

• Must be at least 18 years old and legally authorized to work in the U.S. without restrictions
• Currently enrolled in an accredited college or university as a rising junior or senior at the time of application
• Pursuing a Bachelor’s degree in a relevant field, Business Administration or Industrial Engineering
• Strong interest in gaining hands-on experience in a corporate environment
• Ability to work collaboratively in a team-oriented setting
• Excellent communication, problem-solving, and organizational skills

Eagerness to learn, adapt, and contribute to meaningful projects

New York City OR Maryland: $18.50